Terrible customer service Terrible customer service. Spent almost 2 hours on chat just to get my home Internet re-activated cause of a new contract and discuss other issues which were not solved. I ended up without Tv channels on my Tv set cause of miscommunication with one of their representatives. The solution on chat: "install the TV app on your mobile"

Stay away, they try to scam you, especially if you an expat. Everything is wrong with this company, they can't set up a plan correctly, always appears, the previous agent did something wrong and they have to charge you. Also you can't get rid of them, I got 4 times the wrong information, in the end, if you already left, they are going to tell you, you can't quit the contract, you have to come by person in a store. When you are finally back in the store, they tell you that it was possible without going there. Madhouse, very unhappy agents, toxic climate. Stay away

Catastrophic they should be ashamed for their absolutely incompetent customer support. i am a physician cut off from communication for 2 weeks. i have spent several hours mailing and chatting with around 15-20 people from melita, who each time promised to call me back. since severe harm was caused by melita related to my job as a physician i will now take legal action. they left me no choice!

heartless and inconsiderate I only give you a one only because there was not a zero. i should not expecting to get any good outcome because all your review speaks and they are negative. heartless and inconsiderate company. they add stress to your stress, Worst company i have to deal with ever

Mickey Mouse Company Home internet cuts out at least once per month and you have to get a technician round to fix it every time. Embarrassing Mickey Mouse company that’s very lucky there is no competition. Would love to see them go bankrupt. Or their offices burn down. Or something else equally as devastating.