Been with melita for 2 years Been with melita for 2 years. after a little bit of rain internet is horrible. when I first applied with them I had no internet for 4months, then right after this internet kept disconnecting all the time, could not do 5 minutes lecture without disconnecting. What they asked from me after every month is the 35ewro payment. unfortunately in Malta there are only crap internet providers

Appalling Technical Help Terrible Technical Support team that ask you questions a 5 year old would when having an issue with a SIM that has never worked (did you turn roaming on/off, can you turn your phone on/off). Also having to constantly repeat answers you have already given them (on live chat so they even have them written in front of them). Never had one issue with my Epic SIM in two years but thought I was getting a better deal here. Definitely avoid Melita if you ever think you may need aftercare assistance.

Worst customer service ever Worst customer service ever. On a normal market, I mean outsidfe the little rock of Malta in the sea, this company could not exist with this kind of sevice. Support useless, technican helpless, system not stabil. Honestly, flush your money in the toilet when you want to buy a product of them.

As useless as a glass hammer As useless as a glass hammer. Send you a message that their service will suffer an outage for 4 hours between 07:30-11:30. Three hours later, at 14:30 service was still out, and when reported to support and requested compensation, they offer a full 1 Euro, for 7 hours of work missed. 1 full Euro. Unacceptable and disrespectful towards clients who spend each month and pay on time.

A big thanks to one of your co-… A big thanks to one of your co- ordinators....Mr Victor Busuttil. So helpful. He contacted me when I was not home and even though I called back later he made sure to visit again when I arrived. People like Mr Busuttil should be appreciated and respected. Thank you so much