Paid for version suddenly become unregistered Having paid for this software, it has suddenly become unregistered and any attempt to use the registration code results in direction to SodaPDF who expect you to pay an exorbitant amount to recover what has already been paid for! No thanks!

Dealing with these people is like… Dealing with these people is like drowning slowly. They can't tell you much info about taking money from you that's in warrented,or keep to their word when they say they will refund you. It makes purchasing online a very worrying experience. I would have to say they are thiefs and should be shut down.

Terrible Customer Support As with others who have commented on this product I to am most dissatisfied with the the quality of the program and especially their telephone customer service which is totally useless unless you are just trying to obtain a replacement license. They cannot connect you wth with a supervisor when the issue is beyond the expertise of the basic call center because they don't accept calls. They cannot expedite your issue or connect you with technical people for quick resolution to your issue so you can get back to work because it is not allowed. The only way you can escalate the request is to send an email to support and relay the same information as provided to the call center person. Technical support will then get back with you at their convenience. if you are relying on using DeskPDF Studio XE Professional for business you would be better to seek a more reliable company. I have used them for many years but the new company, whoever they really are, is not worth the trouble.

Docudesk is a Big Zero Is there a way to give a company a zero? My product never worked properly and for the first two months, the software kept requesting that I activate the product. I cut and pasted the key that came with the download after every request. This did not work. I also typed it in. No luck. I paid for the product and contacted Docudesk and notified support of the problems I was experiencing, which was approximately two weeks after I purchased the product. Docudesk support asked me to send a screen shot and I sent it. No response. I also sent Docudesk proof of purchase and asked for a refund. After two months, it now says my trial period has expired. No refund. Nothing. Docudesk basically stole my money! It is Adobe Pro for me from now on. This is a company that is headed out of business!

Customer support is DREADFUL I've used DocuDesk programs for years and was very satisfied. This is the first time I've needed customer support since they sold out to a Canadian firm, and support is DREADFUL! All I am asking is to transfer my license to a new computer. I emailed ahead of time to confirm the process for the transfer. It took them three days to respond and tell me that I had to contact them again after the computer was installed and functional. I have now contacted their support email twice with no response. This is not acceptable. If I could give them zero stars, I would.