Mervyn Love
GBDocudesk is a winner! Thoroughly delighted with this product. Simple to use and results are spot on every time. I was impressed with the website when I found it through searching, and am equally impressed with the software itself. When making the purchase I experienced a problem using the payment processor but Docudesk customer service was fast, friendly and sorted in no time. Such a pleasant change from so many other vendors these days. Highly recommended.
Sharon D. Satnick
GBThis is SOOO cool. This is SOOO cool. I needed to convert an MS-Word doc to .PDF, and I tried a couple of different things I found on the web (e.g., Smart PDF Creator Pro), then I downloaded a trial version of deskPDF 2.5 Standard. It worked immediately, and it captured my fonts correctly, it captured my line and paragraph spacing correctly, it captured my code samples and fonts correctly, and it captured the symbols I drew (Word Autoshapes) correctly! I only converted the first few pages, but I have to tell you I LOVE the idea that I can continue to use this product even after the five uses. I have no problem whatsoever with the watermarks, all I care about is being able to preview my entire book to see how it will look when it is converted (without guessing), so when I go to purchase deskPDF (to get rid of the watermarks), I will know EXACTLY what I am getting. Awesome job! Now all I have to do is finish my book...
Will
GBEasy to use and Great customer service Civil Solutions said it well: Best value PDF writer. I searched pretty hard and found Docudesk to be cost effective, easy to install, easy to use (almost intuitive) and excellent customer service. Years after my first install, I got rid of my old laptop for a netbook and almost forgot Docudesk. E-mailed customer service and they sent me the codes from my original install. No charge. That's what I call customer service.
Billy ChildressJr
GBJUST GREAT I have used Docudesk for years and recommended it to my MBA and MSN classmates and instructors. ALL questions or help requested was immediate and accurate. THIS company knows how to please and how to KEEP customers. The software is easy to use accurate and saves tons of time. Billy W. Childress, RT(R)RET, RN,MSN,MBA,HC
Terry Smith
GBTerrible Customer Support As with others who have commented on this product I to am most dissatisfied with the the quality of the program and especially their telephone customer service which is totally useless unless you are just trying to obtain a replacement license. They cannot connect you wth with a supervisor when the issue is beyond the expertise of the basic call center because they don't accept calls. They cannot expedite your issue or connect you with technical people for quick resolution to your issue so you can get back to work because it is not allowed. The only way you can escalate the request is to send an email to support and relay the same information as provided to the call center person. Technical support will then get back with you at their convenience. if you are relying on using DeskPDF Studio XE Professional for business you would be better to seek a more reliable company. I have used them for many years but the new company, whoever they really are, is not worth the trouble.