Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!

Easiest purchase of washer and dryer ever I bought a new washer and dryer both LG's and from the moment I arrived a sales associate met with full details and comparisons. I was in and out in 20 minutes. The appliances were in perfect shape, installed without any flaws and working with test runs in minutes. Best experience ever.

Refused to provide a Proof of Delivery… Refused to provide a Proof of Delivery for an item that was charged but not delivered. Item was never received but canceled. They charged my card and but did not cancel purchase. Citi Credit Card will also not request "Proof of Delivery" and I either pay or my credit will be trashed, $2723.00 is what I am being forced to pay. NEVER SHOP AT LOWES, FERGERSON'S IS A BETTER OPTION. Stay away from Citi Credit Cards also

I has a fence installed in December… I has a fence installed in December 2023. The fencing boards began to curl after installation. The fence was installed with one side almost at the front of the house and the other side is where it is suppose to have been installed. It looks horrible. Since the installation the gate does not open, the fence is crooked, and the boards are popping loose. The 15 year old fence I had removed was a better looking fence that the one that was installed by LOWES.Lowes is refusing to fix the fence, said it was my fault I did not treat the fence. The fence had been installed less than 90 days when I called. The fence was not dry enough to be treated due to all the rain. The fencing material was in my driveway close to a month before it was installed. I regret using Lowes to install a fence or purchase material for a fence. This was an expensive lesson to learn.

Won't honor marked prices This is the third time I have caught them charging more than what their shelf price or ad has posted. Each time they give a great, "Too bad" I literally took a picture of a sign saying $6 in the middle of 3 shelves of weed killer, that they rung up for $20