Zero service after sale I purchased a GE stove, microwave and refrigerator and upon delivery, the delivery person was changing the door swing direction on the fridge as requested. Somehow the plastic plugs that go into the holes that are no longer being used were lost. I went to Dayton Mall store where I made purchase and spoke to Brad who said he was manager. He said he would order from GE parts for me unless we found some on the floor model that we could just take. Well, the floor model had already been stripped of those parts.Brad said to follow up in a couple weeks with a call. I called two weeks later and left message (they said he wasn’t available) called again in Two more weeks…still not available. After three call I gave up and ordered and paid for GE parts that I should not have had to buy. I realize my $2000 appliance purchase isn’t gonna make or break Lowe’s, but some level of service after the sale should still be expected. Dodging phone calls is never a good look for a company in my opinion.

lowes does not honor flooring warranty buyer be where!!!!!!!! I bought Toffie oak flooring from lowes on july 2020, I had a i had a flooring installer install it .In less than 4 years later every locking join has FAILED!!!!!!! I called them and e-mail them for a warranty all i have got is the runaround stay away form this place!!!!!!!!(4790559) claim number and this is the correct number!!!!

Do not buy Lowes extended warrantys I bought an extended warranty on a product and the manager of the store told me it kicks in at the end of the manufactures warranty. I tried to file a claim after the manufactures warranty and was told that it expired. Arguing with Lowe’s did no good. Do not buy extended warranty’s from Lowe’s they do not know what extended means

$340.00 for 9 pieces… Lowes charged me $340.00 for 9 pieces of plastic trim for milgard windows. You can buy the trim for $15.00 ea at local millworks. Only saw itemized bill after I paid the bill. I will never buy from Lowes again

Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!