Store Google

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1.40
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

10.00%

1

80.00%
About Store Google

Google Online Store

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Paul Martin Smith
GB

Nest Thermostat VERY BAD CUSTOMER SERVICE!!!!!! not even in this country!!!! don't buy from these people... if I had bought it on Amazon I would have had it a day or two after I ordered it!!! if it had gone missing they would have replaced it or refunded immediately... this has been over 10days with Google store!!!! Fedex was the problem they said.... NEVER AGAIN!!!!

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John Henry
GB

Not satisfied! Not the best. The phone itself is good feels good and the camera quality is excellent. The display is amazing and big, but there is a big issue! The phone heats up quite a lot, and sometimes takes you out of the apps or sites the storage space is really bad, if you don't buy the extra storage from Google the phone is really small on storage, and keep in mind I'm talking about the 7 pro! Even if you buy the storage you would run out quite fast which is strange.

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Deep Bhatt
DE

Pixel6 got replaced after battery issue I don't know who people contacted but for me the Online Call function worked great. I have been using pixel 6 for more than 3 years now and my phone's battery got swollen. I tried contacting customer support from Google Store & I only talked once with them. I got a new phone issued as a replacement. and it works great again. I'm really satisfied with the phone but I must say the service was great. I received my phone within 3 days after service request.

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Milan
GB

Trade in value was reduced by a false… Trade in value was reduced by a false claim that trade-in phone was not factory reset. This claim is absolutely false. I have a witness that the phone WAS factory rest by me personally. After my complaint they offered $50 credit which I refused and I summited a BBB complaint. I will never buy something from Google again, never.

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Valued Customer
GB

Purchased a Google Nest thermostat and… Purchased a Google Nest thermostat and took the option for installation as well. Unfortunately, Google / FedEx botched the shipment and now I have to deal with 3 parties. Google won't talk to me until I speak with FedEx (who of course waste time and only when pressed admit they can't find the package). So, 30 minutes there, then reschedule the appointment for the installation, presuming Google would overnight the item. Then, on with Google....only chat available.....and they won't expedite at all....their scripts only use vague terms and won't commit to anything. When you attempt to escalate, you will only receive, they'll contact you in 24-48 hours....by email. Truly better to buy elsewhere.

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