Store Google

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1.40
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

10.00%

1

80.00%
About Store Google

Google Online Store

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Anon Review
GB

Simply terrible Simply terrible. Bordering on illegal. They simply do not offer customer service if there is a problem. They have no published complaints process and after a while the conversation simply peters out and they just ignore you. I have no resolution to issue with my Google Nest Mini Display. Scripted responses that when you read between the lines you could infer they are telling you they won't contact you again. They are certainly non-commital. Disgusted and not quite sure how they're getting away with it to be honest.

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bryan wilson
GB

Reviewed this joke company recently Reviewed this joke company recently. Posting this to say their online agent Charles tells me I cant make a complaint because they dont have a complaint department. He then closed down the conversation when I asked for the address of their UK office. The joke delivery company they use has failed to deliver two items they claimed they tried to deliver 8 days ago. DPD of course. Every day the expected delivery day changes and everytime Google say wait until the estimate time has passed. The worst customer service ever. I f only they were going bust and could inflict this support level on people. Back to Apple.

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John Henry
GB

Not satisfied! Not the best. The phone itself is good feels good and the camera quality is excellent. The display is amazing and big, but there is a big issue! The phone heats up quite a lot, and sometimes takes you out of the apps or sites the storage space is really bad, if you don't buy the extra storage from Google the phone is really small on storage, and keep in mind I'm talking about the 7 pro! Even if you buy the storage you would run out quite fast which is strange.

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Adam
GB

Can't fault the experience..easy to… Can't fault the experience..easy to order, quick to delivery. Negatives Can buy their products cheaper elsewhere including the ones recently released Some essential items out of stock

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Henrik
SE

Kafkaesque customer service Chatting or emailing with their customer service is like talking to the dumbest AI ever.

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