Google store experience while buying pixel is rubbish Google consumer support is absolute crap. I had placed an order for pixel 8 pro and traded in my iPhone. I received an email saying PCS got my phone for inspection. After 3 days my phone was delivered. I deleted the payment profile as it was displaying as my main profile. And one week later I receive an email saying my trade in has been cancelled with no reason mentioned. I reach out the customer support and they tell me it's because I deleted the payment profile my order history has been erased. Hence my trade in has been cancelled. Absolutely ridiculous how can an order history be deleted. Now it's a nightmare for me I need to return this phone get my old phone back. The whole shenanigan for something so stupid. There was no email warning this, this cannot even be undone. They have the payment details but it's not enough for them. Absolute rubbish customer service.

Impossible to get a defective product replaced I got a pixel watch from store.google.com on launch day. I reported a fault 3 months ago and I'm still waiting for the RMA to come through to return it. I get a message every 4 weeks asking for more information and then nothing - no responses. I thought buying directly from Google would be a good way to get effective product support, but clearly this is very much not the case. I've always had Google pixel devices, but I'm considering moving to Apple after all this hassle.

Not satisfied! Not the best. The phone itself is good feels good and the camera quality is excellent. The display is amazing and big, but there is a big issue! The phone heats up quite a lot, and sometimes takes you out of the apps or sites the storage space is really bad, if you don't buy the extra storage from Google the phone is really small on storage, and keep in mind I'm talking about the 7 pro! Even if you buy the storage you would run out quite fast which is strange.

Horrible Customer Service Policies They had a shipping error on their end and the phone got stuck in transit. They cancelled my order and refunded my money, but wouldn't issue me another phone or guarantee any pricing. They required me to start a new order myself then contact them for a pricing correction. I got so frustrated I bought a phone from Samsung.

Can't fault the experience..easy to… Can't fault the experience..easy to order, quick to delivery. Negatives Can buy their products cheaper elsewhere including the ones recently released Some essential items out of stock