Store Google

image
1.40
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

10.00%

1

80.00%
About Store Google

Google Online Store

Tags

You need to Login first to submit your review.

image
Rick Gardner
GB

Horrible Customer Service Policies They had a shipping error on their end and the phone got stuck in transit. They cancelled my order and refunded my money, but wouldn't issue me another phone or guarantee any pricing. They required me to start a new order myself then contact them for a pricing correction. I got so frustrated I bought a phone from Samsung.

image
Anon Review
GB

Simply terrible Simply terrible. Bordering on illegal. They simply do not offer customer service if there is a problem. They have no published complaints process and after a while the conversation simply peters out and they just ignore you. I have no resolution to issue with my Google Nest Mini Display. Scripted responses that when you read between the lines you could infer they are telling you they won't contact you again. They are certainly non-commital. Disgusted and not quite sure how they're getting away with it to be honest.

image
Adam
GB

Can't fault the experience..easy to… Can't fault the experience..easy to order, quick to delivery. Negatives Can buy their products cheaper elsewhere including the ones recently released Some essential items out of stock

image
Henrik
SE

Kafkaesque customer service Chatting or emailing with their customer service is like talking to the dumbest AI ever.

image
Deep Bhatt
DE

Pixel6 got replaced after battery issue I don't know who people contacted but for me the Online Call function worked great. I have been using pixel 6 for more than 3 years now and my phone's battery got swollen. I tried contacting customer support from Google Store & I only talked once with them. I got a new phone issued as a replacement. and it works great again. I'm really satisfied with the phone but I must say the service was great. I received my phone within 3 days after service request.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow