Not satisfied! Not the best. The phone itself is good feels good and the camera quality is excellent. The display is amazing and big, but there is a big issue! The phone heats up quite a lot, and sometimes takes you out of the apps or sites the storage space is really bad, if you don't buy the extra storage from Google the phone is really small on storage, and keep in mind I'm talking about the 7 pro! Even if you buy the storage you would run out quite fast which is strange.

Can't fault the experience..easy to… Can't fault the experience..easy to order, quick to delivery. Negatives Can buy their products cheaper elsewhere including the ones recently released Some essential items out of stock

What should have been a simple order I ordered a replacement Chromecast remote on Mar. 15. It never came. I checked the provided tracking number and it shows “Awaiting Carrier Pickup” on Google’s side and the number doesn’t exist on the UPS side. Google refuses to acknowledge that the remote never shipped and refuses to ship another one. They won’t let me speak to a supervisor. They want me to consent to providing ALL of my Google account history to investigate the issue. I told them no. They won’t refund my money. So, I disputed the charge with my credit card company. Really, what the heck Google!?! UPDATE: Apr. 11 Never heard from a supervisor. Google Store still shows "Pending Carrier Pickup" and has failed on all aspects. The quit emailing their canned response when I stated that they should all be fired for being inept at customer service. Credit card refunded money and is waiting on Google Store's response. Even if Google responds, my credit card has assured me that I will win this case.

Worst customer service ever Worst customer service ever. I ordered a camera from the Google store. They tell me they shipped the camera from Rancho Cucamonga. I live in San Diego. Less than 3 hours away. I complained through the store chat that I hadn't received the item. The woman I chatted with told me she would follow up with an email. She did some days later with no resolution, but a promise to follow up in 72 hours. She did. Still no resolution, but she would follow up in 72 hours. She did. No resolution. So maddening. I've tried calling, but that gets nowhere. I've tried texting again. Gets nowhere. Truly horrible. FedEx says the tracking number they gave me doesn't exist. I cannot understand why they treat their customers so poorly. It's been over a week and I still have no camera.

Awful, awful, awful. Dishonest Awful. Google Pixel Phone wifi stopped working after 6 months, the charging point barely works and now the phone is stuck in a constant reboot and gets really hot. Nightmare! Always had Samsung before and never had a problem. They guarantee repairs on the Google Pixel Phone for the duration of the contract (2 years) but they rejected my claim for repair because the phone is 'bent'. They said I must have been sitting with it in my back pocket - never done that once. The phone is treated like royalty. I sent photos showing it to be as straight as a ruler and they still refuse to accept the claim. So normal wear and tear over 18 months on a phone which has been very well treated excludes the claim, making the 'guarantee' absolutely worthless.