Store Google

image
1.40
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

10.00%

1

80.00%
About Store Google

Google Online Store

Tags

You need to Login first to submit your review.

image
Adam
GB

Can't fault the experience..easy to… Can't fault the experience..easy to order, quick to delivery. Negatives Can buy their products cheaper elsewhere including the ones recently released Some essential items out of stock

image
Andrew Birt
GB

What should have been a simple order I ordered a replacement Chromecast remote on Mar. 15. It never came. I checked the provided tracking number and it shows “Awaiting Carrier Pickup” on Google’s side and the number doesn’t exist on the UPS side. Google refuses to acknowledge that the remote never shipped and refuses to ship another one. They won’t let me speak to a supervisor. They want me to consent to providing ALL of my Google account history to investigate the issue. I told them no. They won’t refund my money. So, I disputed the charge with my credit card company. Really, what the heck Google!?! UPDATE: Apr. 11 Never heard from a supervisor. Google Store still shows "Pending Carrier Pickup" and has failed on all aspects. The quit emailing their canned response when I stated that they should all be fired for being inept at customer service. Credit card refunded money and is waiting on Google Store's response. Even if Google responds, my credit card has assured me that I will win this case.

image
Mrs Margaret Brown
GB

Shocking customer care Shocking customer care! Ordered two Pixel 7a phones and cases, delivered by DPD. The courier photographed me taking the parcel but I immediately realized it was totally empty and showed the courier. Google Store say they have evidence the parcel was successfully delivered, won't initiate an investigation with DPD and say the matter is closed. DPD say they can see the box was damaged but Google Store has to initiate a contact for them to begin investigating. After several on line chats and emails (NO opportunity to speak to anyone) Google Store has taken £717.98 out of our account and now won't respond to our emails. DO NOT buy anything from here!

image
Paul Martin Smith
GB

Nest Thermostat VERY BAD CUSTOMER SERVICE!!!!!! not even in this country!!!! don't buy from these people... if I had bought it on Amazon I would have had it a day or two after I ordered it!!! if it had gone missing they would have replaced it or refunded immediately... this has been over 10days with Google store!!!! Fedex was the problem they said.... NEVER AGAIN!!!!

image
John Henry
GB

Not satisfied! Not the best. The phone itself is good feels good and the camera quality is excellent. The display is amazing and big, but there is a big issue! The phone heats up quite a lot, and sometimes takes you out of the apps or sites the storage space is really bad, if you don't buy the extra storage from Google the phone is really small on storage, and keep in mind I'm talking about the 7 pro! Even if you buy the storage you would run out quite fast which is strange.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow