ClearCare impacting efficiency with reducing functionality ClearCare, as a company, recently made changes and reduced the "My Task" functionality. This prevents users from independently viewing and managing their delegated tasks. The company reduced the ability to work independently and efficiently. We now have to review "every task for all employees (pages) to "find" individual tasks because they state that every employee needs to see ALL TASKS. A vendor is driving business process. This is poor business practice. They sent a reply stating (summarized) that it was for our own good to not have this functionality. The deletion of this functionality makes this product inferior and not as useful. It impacts employees and lessens their ability to manage their own work. I've never seen a vendor tell business owners that they are taking away functionality to make their business MORE SAFE. The application is a tool to be used by businesses not to drive business process.

Relatively intuitive platform for… Relatively intuitive platform for caregiver management. Can be difficult to use or slow at times

ClearCare online billing format is all… ClearCare online billing format is all messed up and no one is fixing it or returning our pleas for help. This is a poor product with even poorer customer support.

I work for sunny days and because this… I work for sunny days and because this app doesnt work properly i now have to inconvenience my clients by using solely their minute phones to clock in all bec of this app. Of course not allowed to clock in and out with my phone. My manager brittni told me this company changes clock ins and outs and charges for hours not worked. My clients are furious with not only this app but now sunny days and they want me to find a whole nother company that doesnt first use this app and then second one that does appreciate hard workers. So yeah not happy at all. And my clients are looking for somewhere to go fast.

I wish I'd had stayed with ERSP and not … I wish I'd had stayed with ERSP and not switched to ClearCare. While I believe that ClearCare has a ton of potential, they love to say "No" (a lot!) and our extremely rigid. It may great for companies who are just starting out, but in my humble opinion it is not robust enough to support an agency that does over $5M. The grass is not always greener on the other side of the fence!