The app is horrific The app is horrific. Clunky and doesn't work half the time. I have uninstalled, reinstalled and updated my phone. Every single time I use it it malfunctions. I told my boss I will call in to clock in and out and for charting. If the app takes me struggling for 15 minutes and then doesn't record half my inputs it is of no use to me.

Absolutely horrific!! Absolutely horrific!!! We couldn't use the soft ware. It is not fit for purpose and hard to build. You get no help from the staff. We chose not to continue using it as it was not useable and there was a fault with the site, which meant we couldn't log in. They then told us they would take us to court to try and get the fees. How they can get away with this is beyond me but I gave collated all my evidence to show in court.

I wish I'd had stayed with ERSP and not … I wish I'd had stayed with ERSP and not switched to ClearCare. While I believe that ClearCare has a ton of potential, they love to say "No" (a lot!) and our extremely rigid. It may great for companies who are just starting out, but in my humble opinion it is not robust enough to support an agency that does over $5M. The grass is not always greener on the other side of the fence!

Relatively intuitive platform for… Relatively intuitive platform for caregiver management. Can be difficult to use or slow at times

ClearCare online billing format is all… ClearCare online billing format is all messed up and no one is fixing it or returning our pleas for help. This is a poor product with even poorer customer support.