Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.

Do not buy their products Crap products, do not buy they have no quality control at all. I have read and experienced more problems with there hubs than any other. One of their hubs actually destroyed one of my customers iPads. Thankfully I didn’t recommend it. If you do want a good hub go look at Anker, I have been using there hub now for months with no issues. Hypershop also filters out negative reviews for their products. So if you left a review that had less than 4 stars it will never be seen by the public.

package didnt arrive, support doesn't communicate I have purchased their product on indiegogo, I am waiting more than year for delivery.. Package was probably lost somewhere, I have filed ticket,, ticket was escalated.. but no response, I am trying to call them on phone.. I am waiting almost hour.. no response.. Very bad experience.. I aam regretting my support for this brand..

Purchased two separate items Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me. Kept having to unplug and plug back in cables. Changed monitors and cables to other working pc, so I know they were good. In the end, replaced HyperDrive with something else, and it worked flawlessly. Not worth the extra money in my humble view. And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that? Then making you create an account with YOTPO is even more sketchy.

I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...