I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...

Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.

Do not shop here Do not shop here. No response to emails. Paid for necklaces using PayPal and never gor a receipt or received my items. Not way to submit a ticket without an order number. No way to dispute because they force you to send $ via friends and family which I did not catch my bad. Terrible!!!!!!!

Had problems with first version, maybe resolved now though UPDATED REVIEW: I was one of the first backers of this charger, and I think maybe either my one was dud or the early batches were no good. I bought it for travel, and due to lockdown barely used it. When I tried it this year, the USB-A ports werent working at all, and the USB-C would cut in and out. Also the unit got really hot when plugged in, and my laptop would behave strangely when being charged by it. Hyper - as seen in their response, after initially telling me to buy a unit, have sent me a new unit. The new one so far is working perfectly with all ports, and gets nowhere near as hot as the first version I got. So - the company pulled through in the end, and the charger itself, so far is very good.

Do NOT purchase from here Hypershop Please do NOT buy anything from this shady company; I wish I saw these reviews before purchasing. I originally purchased a HyperDrive SOLO 7-in-1 USB-C Hub which was horrible and did not work well, so I decided to return the item. I followed all their instructions (I did send back via USPS). After waiting almost 3 weeks on a return status, they then tell me the package they received was empty and I wouldn't get a refund, which was ridiculous. I truly believe they lied in order to not issue a refund. I will NEVER buy from here again.