Do not shop here Do not shop here. No response to emails. Paid for necklaces using PayPal and never gor a receipt or received my items. Not way to submit a ticket without an order number. No way to dispute because they force you to send $ via friends and family which I did not catch my bad. Terrible!!!!!!!

Don't order from this company Made purchase March 30. Said they got my order but no information after repeated requests. The phone number listed is always busy. Said would email when sent. last order was sent right away. Will contact my credit card company to get refund. Don't order from this company. Now April 17 still no response but they are looking into it and may take one week to get back to me. They are still advertising the product for sale

Terrible customer support Terrible After Sales. They only write back as long as there are no real problems to solve. I was told I'd get a free cable with my charger, but it wasn't shipped. Afterwards I sent an email to follow up and there was no response. Two further emails were sent and it was clear that I was being ignored. They truly don't spend any efforts on customers who have already paid. I would suggest to go with a more established firm, like Anker, who aren't just looking for a quick buck and actually care about retaining customers. PLEASE AVOID FOR YOUR OWN SANITY!

Non existent customer service. Faulty products Non existent customer service. Was sent a faulty battery pack which they later issued a recall for. All I was given was a measley gift card and no option for product replacement or repair. No one gets back to you and you just get ignored.

Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.