I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...

** Watch out Rip Off/SCAM Company Ordered a SSD Enclosure on 22 November. Didn't hear anything for a week. Submitted a Support Ticket. After ticket issued they Created a Label with FedEx this happened on the 29th of November. Contacted them via their ticket system and got an email from James Jackson in customer support giving me the tracking number and telling me the Item Shipped, I checked FedEx tracking and the item was still listed as "Label Created". Contacted Hyper via their ticket system and received zero response. Current status of order is as of Dec4 is still "Label Created" Cost me $90 to learn the lesson that this is a SCAM Company. My own fault as I didn't research the company before spending my $$. Stay Far Far away from these scammers !

Do not buy their products Crap products, do not buy they have no quality control at all. I have read and experienced more problems with there hubs than any other. One of their hubs actually destroyed one of my customers iPads. Thankfully I didn’t recommend it. If you do want a good hub go look at Anker, I have been using there hub now for months with no issues. Hypershop also filters out negative reviews for their products. So if you left a review that had less than 4 stars it will never be seen by the public.

Non existent customer service. Faulty products Non existent customer service. Was sent a faulty battery pack which they later issued a recall for. All I was given was a measley gift card and no option for product replacement or repair. No one gets back to you and you just get ignored.

Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.