Backed one of their Kickstarter… Backed one of their Kickstarter campaigns in December. It's COVID with all that stuff ok, but they told me more than 4 months ago (something in June) that orders were being shipped. Still haven't received anything, support plays hide and seek and doesn't reply at all.

Non existent customer service. Faulty products Non existent customer service. Was sent a faulty battery pack which they later issued a recall for. All I was given was a measley gift card and no option for product replacement or repair. No one gets back to you and you just get ignored.

Don't order from this company Made purchase March 30. Said they got my order but no information after repeated requests. The phone number listed is always busy. Said would email when sent. last order was sent right away. Will contact my credit card company to get refund. Don't order from this company. Now April 17 still no response but they are looking into it and may take one week to get back to me. They are still advertising the product for sale

Do not buy their products Crap products, do not buy they have no quality control at all. I have read and experienced more problems with there hubs than any other. One of their hubs actually destroyed one of my customers iPads. Thankfully I didn’t recommend it. If you do want a good hub go look at Anker, I have been using there hub now for months with no issues. Hypershop also filters out negative reviews for their products. So if you left a review that had less than 4 stars it will never be seen by the public.

Terrible customer support Terrible After Sales. They only write back as long as there are no real problems to solve. I was told I'd get a free cable with my charger, but it wasn't shipped. Afterwards I sent an email to follow up and there was no response. Two further emails were sent and it was clear that I was being ignored. They truly don't spend any efforts on customers who have already paid. I would suggest to go with a more established firm, like Anker, who aren't just looking for a quick buck and actually care about retaining customers. PLEASE AVOID FOR YOUR OWN SANITY!