Do not shop here Do not shop here. No response to emails. Paid for necklaces using PayPal and never gor a receipt or received my items. Not way to submit a ticket without an order number. No way to dispute because they force you to send $ via friends and family which I did not catch my bad. Terrible!!!!!!!

Cop-Out Excuses They haven't been great with helping me with problems, I always have to search for things myself. Worst of all they give cop-out excuses in September of 2023 that it "will take longer than usual, and up to a week for them to respond DUE TO COVID" .. At this point in the game, its obvious when companies use cop-out excuses. Do better hyperdrive!

A Month of Silence and Still Waiting I'm regretting my decision to place an order (SH140586) with Hyper. More than a month has gone by, and my order is still incomplete. No cable, no invoice, and worst of all, no communication despite my multiple attempts through their ticket system (#299349). This isn't just poor customer service; it feels like a complete rip-off. The utter lack of communication and resolution is absurd and unacceptable in today's digital age. I'm left with operational and financial delays, and no way to rectify the situation. If you're considering Hyper for your tech needs, think again. What looked like a straightforward purchase has turned into a cautionary tale of how quickly a company can cross the line into scam territory. It's sad how their products feel so high quality while the company itself has such low standard for everything else.

Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.

Purchased two separate items Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me. Kept having to unplug and plug back in cables. Changed monitors and cables to other working pc, so I know they were good. In the end, replaced HyperDrive with something else, and it worked flawlessly. Not worth the extra money in my humble view. And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that? Then making you create an account with YOTPO is even more sketchy.