Terrible customer support Terrible After Sales. They only write back as long as there are no real problems to solve. I was told I'd get a free cable with my charger, but it wasn't shipped. Afterwards I sent an email to follow up and there was no response. Two further emails were sent and it was clear that I was being ignored. They truly don't spend any efforts on customers who have already paid. I would suggest to go with a more established firm, like Anker, who aren't just looking for a quick buck and actually care about retaining customers. PLEASE AVOID FOR YOUR OWN SANITY!

Do not buy their products Crap products, do not buy they have no quality control at all. I have read and experienced more problems with there hubs than any other. One of their hubs actually destroyed one of my customers iPads. Thankfully I didn’t recommend it. If you do want a good hub go look at Anker, I have been using there hub now for months with no issues. Hypershop also filters out negative reviews for their products. So if you left a review that had less than 4 stars it will never be seen by the public.

Best USB-C Hubs for your MacBook! I've bought several products (USB-C hubs & battery packs) for my friends and family over their holiday sale, and everyone loves them! With our current work from home situation, these are a WFH essential. I bought the new DUO 7-in-2 hub for myself and it's super efficient. Unlike other hubs in the market, this one has a magnetic grip so there's a secure hold, and it comes with a USB-C cable so I can use it with my iPad if I’m not on my MacBook. The 4K 60Hz HDMI is crystal clear and the 100W USB-C PD works like a charm. 10/10 would recommend.

package didnt arrive, support doesn't communicate I have purchased their product on indiegogo, I am waiting more than year for delivery.. Package was probably lost somewhere, I have filed ticket,, ticket was escalated.. but no response, I am trying to call them on phone.. I am waiting almost hour.. no response.. Very bad experience.. I aam regretting my support for this brand..

Shady The only way that this company will be held accountable is with a class-action suit, or being shut off by regulators. It's a shop out of China, making faulty products. Their QC would have easily noticed the defects.