Cop-Out Excuses They haven't been great with helping me with problems, I always have to search for things myself. Worst of all they give cop-out excuses in September of 2023 that it "will take longer than usual, and up to a week for them to respond DUE TO COVID" .. At this point in the game, its obvious when companies use cop-out excuses. Do better hyperdrive!

I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...

Terrible firm Very bad service. Bought a battery pack which they recalled because of fire hazard. Received a $150 voucher to use on the website. Replacing battery pack costs $249 + $ 30 transport + $ 60 VAT and importtaxes. Don't ever buy a thing here.

A Month of Silence and Still Waiting I'm regretting my decision to place an order (SH140586) with Hyper. More than a month has gone by, and my order is still incomplete. No cable, no invoice, and worst of all, no communication despite my multiple attempts through their ticket system (#299349). This isn't just poor customer service; it feels like a complete rip-off. The utter lack of communication and resolution is absurd and unacceptable in today's digital age. I'm left with operational and financial delays, and no way to rectify the situation. If you're considering Hyper for your tech needs, think again. What looked like a straightforward purchase has turned into a cautionary tale of how quickly a company can cross the line into scam territory. It's sad how their products feel so high quality while the company itself has such low standard for everything else.

Do not buy their products Crap products, do not buy they have no quality control at all. I have read and experienced more problems with there hubs than any other. One of their hubs actually destroyed one of my customers iPads. Thankfully I didn’t recommend it. If you do want a good hub go look at Anker, I have been using there hub now for months with no issues. Hypershop also filters out negative reviews for their products. So if you left a review that had less than 4 stars it will never be seen by the public.