HYPER

Fremont, United States
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1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

10.00%

1

80.00%
About HYPER

Celebrating our 15th year in business in 2020, HYPER by Sanho Corporation is a dynamic team headquartered in Silicon Valley, California with offices in Singapore, China, and the Netherlands. We specialize in delivering award-winning, cutting edge IT and mobile accessories with a focus on Apple, portable power, data storage, and connectivity products. For over a decade and a half, HYPER has been guided by its promise of GET MORE. Delivering more ports, more power, and more connectivity, which in turn delivers more quality time with family and friends, more experiences, and more memories to every HYPER customer around the world.

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Randy stiles
GB

Don't order from this company Made purchase March 30. Said they got my order but no information after repeated requests. The phone number listed is always busy. Said would email when sent. last order was sent right away. Will contact my credit card company to get refund. Don't order from this company. Now April 17 still no response but they are looking into it and may take one week to get back to me. They are still advertising the product for sale

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Jim N
AU

These guys ripped me off These guys ripped me off, ordered a battery pack that turned out to be faulty on a recall. Instead of replacing it, they issused me a credit gift card, turns out the the the price of the battery pack has a massive increase, and also shipping cost of $90 is as much as the battery pack. Fought with their support team for months and got no where. Be sure to do a chargeback on them

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Terrence J
GB

Had problems with first version, maybe resolved now though UPDATED REVIEW: I was one of the first backers of this charger, and I think maybe either my one was dud or the early batches were no good. I bought it for travel, and due to lockdown barely used it. When I tried it this year, the USB-A ports werent working at all, and the USB-C would cut in and out. Also the unit got really hot when plugged in, and my laptop would behave strangely when being charged by it. Hyper - as seen in their response, after initially telling me to buy a unit, have sent me a new unit. The new one so far is working perfectly with all ports, and gets nowhere near as hot as the first version I got. So - the company pulled through in the end, and the charger itself, so far is very good.

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Damon Segal
GB

I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...

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Marek Benesovsky
CZ

package didnt arrive, support doesn't communicate I have purchased their product on indiegogo, I am waiting more than year for delivery.. Package was probably lost somewhere, I have filed ticket,, ticket was escalated.. but no response, I am trying to call them on phone.. I am waiting almost hour.. no response.. Very bad experience.. I aam regretting my support for this brand..

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