I purchased a USB-C Charger months ago I purchased a USB-C Charger months ago, it was finally shipped during lock down and there was no way to contact the courier and hyper refused to assist. Apparently once in transit there is nothing they can do! So I Waited and the courier never showed even though I had someone attend the office for the day to receive. Then the uncontactable courier message to say they would not make it! Then I get a message that they where returning the package to send! I’ve emailed hyper many times and not once have they offered to assist. Terrible customer service very disappointed...

Terrible customer support Terrible After Sales. They only write back as long as there are no real problems to solve. I was told I'd get a free cable with my charger, but it wasn't shipped. Afterwards I sent an email to follow up and there was no response. Two further emails were sent and it was clear that I was being ignored. They truly don't spend any efforts on customers who have already paid. I would suggest to go with a more established firm, like Anker, who aren't just looking for a quick buck and actually care about retaining customers. PLEASE AVOID FOR YOUR OWN SANITY!

Do NOT purchase from here Hypershop Please do NOT buy anything from this shady company; I wish I saw these reviews before purchasing. I originally purchased a HyperDrive SOLO 7-in-1 USB-C Hub which was horrible and did not work well, so I decided to return the item. I followed all their instructions (I did send back via USPS). After waiting almost 3 weeks on a return status, they then tell me the package they received was empty and I wouldn't get a refund, which was ridiculous. I truly believe they lied in order to not issue a refund. I will NEVER buy from here again.

A Month of Silence and Still Waiting I'm regretting my decision to place an order (SH140586) with Hyper. More than a month has gone by, and my order is still incomplete. No cable, no invoice, and worst of all, no communication despite my multiple attempts through their ticket system (#299349). This isn't just poor customer service; it feels like a complete rip-off. The utter lack of communication and resolution is absurd and unacceptable in today's digital age. I'm left with operational and financial delays, and no way to rectify the situation. If you're considering Hyper for your tech needs, think again. What looked like a straightforward purchase has turned into a cautionary tale of how quickly a company can cross the line into scam territory. It's sad how their products feel so high quality while the company itself has such low standard for everything else.

Purchased two separate items Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me. Kept having to unplug and plug back in cables. Changed monitors and cables to other working pc, so I know they were good. In the end, replaced HyperDrive with something else, and it worked flawlessly. Not worth the extra money in my humble view. And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that? Then making you create an account with YOTPO is even more sketchy.