GetSafe Medical Alert (USA)

1140 Galaxy Way Ste 150, 94520, Concord, CA, United States
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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About GetSafe Medical Alert (USA)

Startup Mentality. Non-Startup Experience. GetSafe was started by a group of home security industry veterans that wanted to provide an easy way for customers to protect themselves, their homes, their families, and their belongings. We provide quality and reliable 24/7 medical alert services in the U.S.

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J. Anderson
US

Great first experience with GetSafe. I just purchased GetSafe. I worked with Courtney Evans on the phone when I first called and she was truly the greatest. She was so patient with me while I was dealing with multiple calls after my home was broken into last week. We were on the phone an hour. It was a stressful time, but Evans took her time explaining all the components of the system while also offering to check on me the next day. Whenever you buy any product, the first indication a company gives you about their service is with how their representatives handle the sale; Evans passed that with flying colors. Maybe I'll become a spokesperson for the company and we'll replicate out call for a commercial. Thanks Courtney. Ms. Anderson.

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Connie McCabe
US

Review of the sales process and my GREAT service rep We recently had a theft of valuable jewelry from our home so I went online to check out home security systems. I narrowed the field down to two that seemed to provide what we need: an easy-to-use system that can "work around" our three large dogs while giving us peace of mind and round the clock monitoring. While I was online comparing, Courtney popped up at the GetSafe site and offered a chat. She was friendly, helpful, professional and made the interaction enjoyable. No "sell," just working to understand our needs and and providing an explanation of the benefits of GetSafe. After speaking with her, I didn't bother to talk with the other wireless solution company. I called her a few days later and completed the transaction. I'll come back and review the equipment and service after we've had it for a while. But for now I am more than happy to recommend putting GetSafe on your short list if you're looking for a home security system. The customer service is excellent at the start!

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Luis
US

No problems at all First time home buyer, first time dad, and first time security system owner. I have yet to have an issue with this company and system. I was not interested in contracts or renting equipment. This solved it for me. Also, our house is small and our neighborhood is quiet so a major security bundle wasn't needed. On top of that, our house has a really open floor plan so the motion detector covers the majority of the house. The starter kit was all I needed.

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Shawn G Rainbolt
US

Better than the competition! I've researched Vivint, ADT, Protection1, and other home security systems - and decided on GetSafe! I was surprised to find out that many of the competitors don't have a siren, smartphone app, and other features. I choose GetSafe because of the "customability", no contract membership, and expandability. No way am I going to be locked up in a 3-5 year contract and be obligated to pay up to $4,000 for home security! I'll stick to my $278... Thank you, GetSafe!

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Rico Franco
US

Customer Service like no other. I placed my order today and with other reviews I have read I have no doubt this system will work the way its suppose to. I give my props to Ana (Customer Service Rep). Every question I had was dealt with a quick and informative response. She was very kind and professional. If others on her team serve customers like in my experience than I choose a great system and have no worries about them monitoring my home. :)

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