Connie McCabe
GBReview of the sales process and my GREAT service rep We recently had a theft of valuable jewelry from our home so I went online to check out home security systems. I narrowed the field down to two that seemed to provide what we need: an easy-to-use system that can "work around" our three large dogs while giving us peace of mind and round the clock monitoring. While I was online comparing, Courtney popped up at the GetSafe site and offered a chat. She was friendly, helpful, professional and made the interaction enjoyable. No "sell," just working to understand our needs and and providing an explanation of the benefits of GetSafe. After speaking with her, I didn't bother to talk with the other wireless solution company. I called her a few days later and completed the transaction. I'll come back and review the equipment and service after we've had it for a while. But for now I am more than happy to recommend putting GetSafe on your short list if you're looking for a home security system. The customer service is excellent at the start!
Jerry Tripp
GBExcellent customer service Excellent customer service. Ammad took a lot of time as I installed my system. Went through each step and took extra time to tell me about additional components I didn't know about. I signed up for two flood control devices, two windows shatter detectors and a couple of key fobs... NICE EXPERIENCE!
J. Anderson
GBGreat first experience with GetSafe. I just purchased GetSafe. I worked with Courtney Evans on the phone when I first called and she was truly the greatest. She was so patient with me while I was dealing with multiple calls after my home was broken into last week. We were on the phone an hour. It was a stressful time, but Evans took her time explaining all the components of the system while also offering to check on me the next day. Whenever you buy any product, the first indication a company gives you about their service is with how their representatives handle the sale; Evans passed that with flying colors. Maybe I'll become a spokesperson for the company and we'll replicate out call for a commercial. Thanks Courtney. Ms. Anderson.
Jeffrey
GBGreat home security solution As soon as I received the GetSafe kit in the mail, I was impressed with the super cool and thoughtful packaging. It's designed like a mini briefcase and immediately orients you about the kit as you open it. Gear setup was pretty easy and the GetSafe app that controls everything is really very good. I'd recommend this product to anyone who wants an affordable do-it-yourself solution with no contract requirements. Simple awesome!
Luis
GBNo problems at all First time home buyer, first time dad, and first time security system owner. I have yet to have an issue with this company and system. I was not interested in contracts or renting equipment. This solved it for me. Also, our house is small and our neighborhood is quiet so a major security bundle wasn't needed. On top of that, our house has a really open floor plan so the motion detector covers the majority of the house. The starter kit was all I needed.