GetSafe Medical Alert (USA)

1140 Galaxy Way Ste 150, 94520, Concord, CA, United States
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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About GetSafe Medical Alert (USA)

Startup Mentality. Non-Startup Experience. GetSafe was started by a group of home security industry veterans that wanted to provide an easy way for customers to protect themselves, their homes, their families, and their belongings. We provide quality and reliable 24/7 medical alert services in the U.S.

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Connie McCabe
GB

Review of the sales process and my GREAT service rep We recently had a theft of valuable jewelry from our home so I went online to check out home security systems. I narrowed the field down to two that seemed to provide what we need: an easy-to-use system that can "work around" our three large dogs while giving us peace of mind and round the clock monitoring. While I was online comparing, Courtney popped up at the GetSafe site and offered a chat. She was friendly, helpful, professional and made the interaction enjoyable. No "sell," just working to understand our needs and and providing an explanation of the benefits of GetSafe. After speaking with her, I didn't bother to talk with the other wireless solution company. I called her a few days later and completed the transaction. I'll come back and review the equipment and service after we've had it for a while. But for now I am more than happy to recommend putting GetSafe on your short list if you're looking for a home security system. The customer service is excellent at the start!

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John Richardson
GB

Love my system - Second install in vacation home This is the second GetSafe system I have recently installed. For the person that never reads instructions (until he gets into trouble), this time went really super smooth. Once the Hub and the App are installed, all one needs to is to install batteries into the other "starter kit components" (siren, door sensor, and motion detector), and place these where desired. Motion sensor and siren should indicate "tampering" but this is normal when moving an armed sensor around. Yes - you do need to call the "Monitoring service" before doing this to let them know you are installing and testing. Once the sensors in the starter kit are installed, then use the App to install any additional sensors/devices you may have purchased and configure the system to your needs. There are lots of configuration options (time delays, different arm sequences, etc.) to personalize your system. One that will typically get you is the motion detector...I reset mine to arm only in the "Away" mode. It comes default armed for all secure modes (Away, Day, and Night). Again, it is real easy to set up, the monitoring service is really quick to call, and easy to configure for personal preferences. .

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Kathryn Ng
GB

Perfect security system for my single family house My husband and I have a small 2 bedroom 1 bathroom house in the city and the Getsafe Starter Kit was the perfect fit. We also purchased an additional door sensor for the door entrance of our backyard. Everything took about 10mins to install. The app works well and also connected to our Nest Thermostat. Great overall experience.

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Mark Komanecky
GB

Easy to install & easy to use! I purchased the GetSafe system for our new (older) home. The products all look great - much nicer appearance than my previous SimpliSafe system. The installation was very easy and it was also easy to add additional products to the basic system (I added a couple of motion sensors and a smoke alarm). Overall, GetSafe was easier to install than my SimpliSafe system and the GetSafe app works great!

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Tracey Taylor
SG

Seems to work so far Just started using this and it seems to be ok so far.

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