Verizonfiosbundles

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2.20
Based on 20 Reviews

5

15.00%

4

0.00%

3

25.00%

2

10.00%

1

50.00%
About Verizonfiosbundles

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P Kumar
GB

Bad News Bad News: If you have to move to other service provider you don't get credit for partial service. They charge you for full month. If you call them for credit, they will remind you that you signed for it. They are cheater.

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Krys
GB

Verizon Fios customer service …Two Thumbs Down Verizon Fios customer service (800-837-4966) is the WORST I have ever had to deal with. I am exhausted and upset after every call. WILL NOT be renewing my contract because of this.

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Craig Weaver
GB

Hands down best sales/customer experience call for any service! I would like to acknowledge, Jessica, from the sales team on her above and beyond sincere support and assistance with my triple play service. As far as phone support experiences this was top of the line , friendly, informative and genuinely refreshing. Pick any of the thumbs up, ratings and measuring tools and you will not find a better person or experience. I'm truly grateful to have had the pleasure to speak and work with Jessica on my service optionns. Huge thank you and best regards. Cheers Jessica!! Kindly, Craig Weaver

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Thom
GB

Jamie was Awesome Jamie was awesome and helped me through a confusing process to sign up for Verizon FIOS internet and television. She helped me figure out what I wanted and gave great advice on the right package which was too hard to figure out from the website. When the credit department was unable to help right away, she called me back as promised and made sure that I was signed up as discussed and a tech was scheduled when I wanted one. If there was a way to have everyone deal directly with Jamie on the Sales Team, she would be the go-to rep to deal with.

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Joe C
GB

Horrible Customer Service Horrible Customer Service I been with Verizon for 12 years now, back in January they raised me yet once again so I decided to just get WiFi service for streaming. After agreeing to 300/300mbps for 49.99 with auto pay, free equipment and a 200$ gift card for being a long time customer. I now just realized they been charging me for only 50/50 mbps, rental fees and no 200$ card. Also they informed me once I called them that they will not honor the 49.99 for autopay cause I’m using a credit card which wasn’t what was stated. The customer service reps are horrible, the supervisor was no better so now I just signed up with Optimum for the 300/300 for 40$ with autopay including the use of credit card should I want to use that option, free equipment and free month to start. Bye bye Verizon #problemSolved

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