Hands down best sales/customer experience call for any service! I would like to acknowledge, Jessica, from the sales team on her above and beyond sincere support and assistance with my triple play service. As far as phone support experiences this was top of the line , friendly, informative and genuinely refreshing. Pick any of the thumbs up, ratings and measuring tools and you will not find a better person or experience. I'm truly grateful to have had the pleasure to speak and work with Jessica on my service optionns. Huge thank you and best regards. Cheers Jessica!! Kindly, Craig Weaver

Stayed Far away From Verizon Stayed Far away From Verizon. Quinton The Fake Took All Mt Identity And Never Phone Me Back. He Under All The Investigation I Can Have Under Wrote To the CEO Hans Vestberg And Fake Quinton Is In The Feds Too. Let Him Do It To His Family? They are All Fake Wireless Too. Go To The Best Place. You won't Have Your Identity In A Dark Web.. They Wont Do It To A Guy???

Verizon Fios customer service …Two Thumbs Down Verizon Fios customer service (800-837-4966) is the WORST I have ever had to deal with. I am exhausted and upset after every call. WILL NOT be renewing my contract because of this.

Horrible Customer Service Horrible Customer Service I been with Verizon for 12 years now, back in January they raised me yet once again so I decided to just get WiFi service for streaming. After agreeing to 300/300mbps for 49.99 with auto pay, free equipment and a 200$ gift card for being a long time customer. I now just realized they been charging me for only 50/50 mbps, rental fees and no 200$ card. Also they informed me once I called them that they will not honor the 49.99 for autopay cause I’m using a credit card which wasn’t what was stated. The customer service reps are horrible, the supervisor was no better so now I just signed up with Optimum for the 300/300 for 40$ with autopay including the use of credit card should I want to use that option, free equipment and free month to start. Bye bye Verizon #problemSolved

I Was told I would be receiving NHL … I Was told I would be receiving NHL with my package I paid extra for and I did not. I asked the sales person several times to verify I would have access to NHL because I had the same issue with Cox Cable. He assured me I did. When the installation was complete I discovered it was not included. To my frustration I had to call Verizon and wait on hold for one hour and 10 minutes before someone was able to take my call. I had to have the correct package added.