The worst internet you can get The worst internet you can get. The router stays connected, but the internet to the router constantly disconnects. I just received this a few days ago, so it's brand new, and it has been dropping connection EVERY DAY, MULTIPLE times a day. Just this morning (it's not even noon yet) it has lost internet connection at least 3 times. I don't even bother with "customer service" anymore b/c they are lying trash. I will just be switching service. I am already switching to Google Fi for my wireless because of all the crap I've been through with this company. That experience will be posted in a different review for the wireless department.

Verizon Fios customer service …Two Thumbs Down Verizon Fios customer service (800-837-4966) is the WORST I have ever had to deal with. I am exhausted and upset after every call. WILL NOT be renewing my contract because of this.

I bought triple bundles from Verizon… I bought triple bundles from Verizon and paying $158 monthly and my friend is paying around $79 for same bundles. I called there customer service but no luck because I am existing customer and this offer is for new customers. Doesn’t make any sense.

Jamie was Awesome Jamie was awesome and helped me through a confusing process to sign up for Verizon FIOS internet and television. She helped me figure out what I wanted and gave great advice on the right package which was too hard to figure out from the website. When the credit department was unable to help right away, she called me back as promised and made sure that I was signed up as discussed and a tech was scheduled when I wanted one. If there was a way to have everyone deal directly with Jamie on the Sales Team, she would be the go-to rep to deal with.

Wont use again Ridiculous pricing when the neighbor has better prices and then rope you in with a good price and not tell you that its only for a year when your contract is for 2 years, never mind the 40 dollar difference a month you'll pay the 2nd year then cant cancel because the price of cancelling is ridiculous also.