Ever since I have been a customer and… Ever since I have been a customer and used the The Telstra App in the past 4 years it has to be the worst App I have ever come across. It constantly doesn't work Esp. to try and pay them!!! For. Technology supply company its appalling!!

They sell your number to scammers When visiting Australia I got a Telstra SIM card and number. I literally gave nobody my new number. However I received over 100 scam calls from numerous callers. I therefore suspect Telstra of selling active phone numbers from customers to scammers.

Returned 5g modem due to no coverage Returned 5g modem due to no coverage, problem 1. Problem 2, trying to relay this message to the customer service who spoke minimal English and was yawning the whole time loudly into the phone 😂 funny now but not then! Took ages to try to communicate and get it all done, bloody disgraceful when you are calling a service from Australia and the customer support staff cannot speak English!!!duh what’s wrong with you Australia

Absolutely ridiculous Absolutely ridiculous! Just spoke to Ibrahim from the call centre and wasn’t happy with his answers or lack of clarity in regards to my issue. I asked him I’d like to speak to a supervisor numerous times and he told me multiple times ‘there’s no one there’ .. I said there’s no one that a manager or supervisor isn’t there! After he paused for a minute not saying anything…. He hung up?!?! What is the Telstra service coming to when there’s no service!! Getting sick of the lack of service in our service industry!! Extremely disappointed

Avoid Telstar Avoid Telstar: Fraudulent Billing, Poor Service Telstar's service is a nightmare of deceit and incompetence. Frequent disruptions, slow speeds, and unresponsive customer support plague their offerings. Cancelling is no escape—despite termination, they persistently bill. Steer clear to save yourself from their fraudulent practices and subpar service.