Avoid Telstar Avoid Telstar: Fraudulent Billing, Poor Service Telstar's service is a nightmare of deceit and incompetence. Frequent disruptions, slow speeds, and unresponsive customer support plague their offerings. Cancelling is no escape—despite termination, they persistently bill. Steer clear to save yourself from their fraudulent practices and subpar service.

Returned 5g modem due to no coverage Returned 5g modem due to no coverage, problem 1. Problem 2, trying to relay this message to the customer service who spoke minimal English and was yawning the whole time loudly into the phone 😂 funny now but not then! Took ages to try to communicate and get it all done, bloody disgraceful when you are calling a service from Australia and the customer support staff cannot speak English!!!duh what’s wrong with you Australia

Poor service and no staff Here in Coffs Harbour cannot even have a look why my iPad SIM card is not working on my contract. Not enough staff, new contract system are the excuses. Optus, Vodafone etc are more than willing to help with enough staff Did I make a mistake to move over to Telstra?

FRAUDULANT Cancelled my internet and was 4 day into the month so apparently I was charged a full months fee. Was told that I wouldn't owe anything on phone, but still want to me to pay for it. And because I didn't pay it, due to not realising that they were asking for payment for this particular service, they added another $15 for late payment. And now I'm receiving reminders text messages telling me a late payment fee is now applied.......grrrrr Disgusted...... that I ended up paying for a service that I never used (being a full months service) that I ended up paying just to get them off my back, $122.42......in this money grabbing world. Since when do we as Australians pay for something that we never receive. This is FRAUD !!!!! NOT HAPPY TELSTRA !!!!

They sell your number to scammers When visiting Australia I got a Telstra SIM card and number. I literally gave nobody my new number. However I received over 100 scam calls from numerous callers. I therefore suspect Telstra of selling active phone numbers from customers to scammers.