Dishonest - Rip Off Artists! The service is fine. However, I called 3 times and was very clear that I was cancelling my account. They agreed to cancel during each call, but never cancelled it and continued charging my account. Then, they refused to issue a refund despite the fact they openly admitted that they could see I had called and that it hadn't been used in over a year. I would not recommend Basic Talk to ANYONE! They are a scam!!

Number was hacked Number was hacked, and basic talk acted if I was the guilty party, shutting off my phone without letting me know. Suspending my account, not returning phone calls, charging me for service that I do not have. Cannot cancel because no one wants to take responsibility to handle this problem, every one is pointing to the other dept. I am stuck in the middle.

Good Service Good Price... No major issues or problems Overall decent phone service for a decent price. Only had a few minor issues setting up the initial service. (I'm one of those people that need every new process spelled out for me step by step) and one other issue where the line was down for about 4 days with no explanation and I couldn't figure out why (I think it might have been an internet issue, see above lol) but then it magically restarted again. If your looking for good phone service at a good price then you're in the right place.

A BASIC GIMMICK | Technically, it works, and as the name implies it's BASIC service. Except for Caller ID, and Call waiting, you get NOTHING more. Call Forwarding should be BASIC! PRICE is where it gets very deceptive! It's pushed as $10/month. That's a lie! I'm paying $15/month! Besides actual REAL taxes, they make up several charges and attempt to bamboozle you into believing they are Federal taxes. There are now "virtual" services which makes Basic Talk obsolete. By the way, BASIC TALK is a dumbed down version of VONAGE, which owns it.

The service was fine while we had it … The service was fine while we had it but I went with a triple play. I've been trying to cancel for months. They keep charging my credit card, I call, once the reversed the charge, but since then it's been one horrible call after another. The phone number is for cancellations only, so there is no dispute that that is my intention. I will be cancelling the credit card just to make it stop. Requests to speak to supervisors is useless. Promises of returned phone calls are lies. Never, ever using WalMart again for anything because of this experience. Horrible, horrible customer service.