Erin Foster
GBUse to be good before INTUIT now its AWFUL Was an amazing amazing company, sold to intuit and its gone downhill, customer service/reaching a person is poor. The new format and layout is awful. Our company phones run with an MDM locked down with no internet or access to the app store. Inuit is making employees sign up again with a link sent to their phone or their email, giving company owners less control, we no longer have access to setting this up for our employees on our company phones. We have decided we will be dropping Tsheets and no longer doing business with them
Brenda
GBI just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.
CG
GBThis used to be a 5* company until it… This used to be a 5* company until it was purchased by intuit....now there is no customer service, whereas I used to be able to "chat" quickly and easily with someone to work on any glitches. There is a required update currently that 9 of our employees cannot accomplish. Hours have been wasted and after 45 minutes on "hold" this morning I still was unable to speak with anyone. Looking for other options.....
leslie nih
GBTsheets bug filled. Tech support-useless Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to complete timesheet entries. Tech support is useless if you can reach them. Anyone have a suggestion for an alternative timekeeping software?
Cara Billingsley
GBConstantly logs you out Constantly logs you out, if you make a mistake (typo) logging in you have to wait 20 minutes to try again. Additionally, and ILLEGALLY they track you via your phone even when you are not at work (not a requirement for my employment), you can't even clock in unless you allow them to track your phone 24/7. I hate this app, and their arrogance in requiring me to remember a password just to clock in. I don't work for t-sheets but they sure seem to think I do. Evil tech company.