Good mobile app bad website We chose this product specifically based on how well the app for mobile os operated. Our employees have found it easy to navigate and manage their time. Its unfortunate the web browser platform isnt as user friendly. We find the web platform difficult to navigate and poorly executed. Its almost as if it was developed in the 90's and never updated.

I just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.

Since with Intuit it's TERRIBLE!!!! Since Tsheets was bought by Intuit, the service has been TERRIBLE. No way to contact anyone by phone. Phone number sends you to endless advertisements and then disconnects. Anyone who would purchase Tsheets and go through this is crazy and ignorant. Tsheets was a good system back in the day but worthless now. It can't even add the times correctly.

This used to be a 5* company until it… This used to be a 5* company until it was purchased by intuit....now there is no customer service, whereas I used to be able to "chat" quickly and easily with someone to work on any glitches. There is a required update currently that 9 of our employees cannot accomplish. Hours have been wasted and after 45 minutes on "hold" this morning I still was unable to speak with anyone. Looking for other options.....

Tsheets and QBO payroll Time tracking for gov't contracts is useful. However, Tsheets does not truly/seamlessly link with QBO payroll as I have to reinput hourly billable payrates each payroll. I have to carefully export payroll summaries each time period into XLSx format, reformat total hours, cross check with QBO payroll. Overall, not a pleasent experience. Also, not clear how QBO chart of accounts fringe benefit_PTO category can truly link to TSHeets PTO function. We therefore don't use Tsheets PTO function.