Tsheets bug filled. Tech support-useless Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to complete timesheet entries. Tech support is useless if you can reach them. Anyone have a suggestion for an alternative timekeeping software?

We have been using it for 8 years now… We have been using it for 8 years now but will be switching to another system starting January. Customer service is inexistent. Other than a 2-hour wait on a chat window, there is no way to actually talk to any body. The number listed on the website is a generic helpline for ALL intuit products and they hang up on you after a few minutes.

Using TSheets started out well...gone down hill fast Using TSheets started out well but it's gone downhill fast. Our latest problem is that the the "invite" button does not work, so all of our newly-hired employees can't sign in to TSheets. We also have employees who were locked out of their accounts and can't get back in. We've had to go back to tracking job hours by hand, and automated job hour tracking was why we got TSheets in the first place. Customer service is usually nice but they usually can't help you either, and you'll be talking to them nearly every day if you use this program.

Too many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out

Struggled with this app for days, then gave up! Struggled with this app for days. The total lack of viable support is EXTREMELY painful. The support team was confrontational, rude, and absent of any helpful input. My company finally gave up and found another (simple/easy/free) option for time tracking. We're now MUCH happier! Avoid this app, unless you're in need of a "self-inflicted wound" !