leslie nih
GBTsheets bug filled. Tech support-useless Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to complete timesheet entries. Tech support is useless if you can reach them. Anyone have a suggestion for an alternative timekeeping software?
Karl Auckram
NZToo many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out
Steve Eubank
GBStruggled with this app for days, then gave up! Struggled with this app for days. The total lack of viable support is EXTREMELY painful. The support team was confrontational, rude, and absent of any helpful input. My company finally gave up and found another (simple/easy/free) option for time tracking. We're now MUCH happier! Avoid this app, unless you're in need of a "self-inflicted wound" !
Christopher
GBTsheets and QBO payroll Time tracking for gov't contracts is useful. However, Tsheets does not truly/seamlessly link with QBO payroll as I have to reinput hourly billable payrates each payroll. I have to carefully export payroll summaries each time period into XLSx format, reformat total hours, cross check with QBO payroll. Overall, not a pleasent experience. Also, not clear how QBO chart of accounts fringe benefit_PTO category can truly link to TSHeets PTO function. We therefore don't use Tsheets PTO function.
Habituer
GBCancelled and Demanded Refund We did a free trial for our small business (less than 10) and it actually made our payroll process harder. TSheets doesn't properly sync with QuickBooks. After two months of troubleshooting...we cancelled and demanded a refund as the free 30 days expired without completing even one successful paycheck. Boo