Melissa Thompson
GBTerrible I have over 40 hours this month trying to fix all the issues with employees trying to login. All the updates for the app locks them out, or does not sync their time. We have techs all over the country and trying to walk them through the steps is horrible, expensive and not efficient for this company. Bottom line, TSheets is a terrible program since the Intuit buyout. Would not recommend to anyone.
Salvador Bou
GBTheir platform has a lot of technical… Their platform has a lot of technical bugs. This week alone, I have spent over 4 hours with support trying to diagnose why employees keep getting clocked out automatically. They have yet to figure it out. On top of that, phantom time off appears that cannot be edited or deleted from any screen. Support has no clue. They are atrocious.
Reid Turowski
GBSince with Intuit it's TERRIBLE!!!! Since Tsheets was bought by Intuit, the service has been TERRIBLE. No way to contact anyone by phone. Phone number sends you to endless advertisements and then disconnects. Anyone who would purchase Tsheets and go through this is crazy and ignorant. Tsheets was a good system back in the day but worthless now. It can't even add the times correctly.
Kaylee Tschetter
GBUsing TSheets started out well...gone down hill fast Using TSheets started out well but it's gone downhill fast. Our latest problem is that the the "invite" button does not work, so all of our newly-hired employees can't sign in to TSheets. We also have employees who were locked out of their accounts and can't get back in. We've had to go back to tracking job hours by hand, and automated job hour tracking was why we got TSheets in the first place. Customer service is usually nice but they usually can't help you either, and you'll be talking to them nearly every day if you use this program.
Chad
GBT-Sheets was a good program until… T-Sheets was a good program until purchased by Intuit. Have been using for years with 50+ employees and all worked fine until Intuit took over. Their support is terrible, they have no answers. We have no choice but to switch and may get away from QuickBooks/Intuit as well.