Kaylee Tschetter
GBUsing TSheets started out well...gone down hill fast Using TSheets started out well but it's gone downhill fast. Our latest problem is that the the "invite" button does not work, so all of our newly-hired employees can't sign in to TSheets. We also have employees who were locked out of their accounts and can't get back in. We've had to go back to tracking job hours by hand, and automated job hour tracking was why we got TSheets in the first place. Customer service is usually nice but they usually can't help you either, and you'll be talking to them nearly every day if you use this program.
Melissa Thompson
GBTerrible I have over 40 hours this month trying to fix all the issues with employees trying to login. All the updates for the app locks them out, or does not sync their time. We have techs all over the country and trying to walk them through the steps is horrible, expensive and not efficient for this company. Bottom line, TSheets is a terrible program since the Intuit buyout. Would not recommend to anyone.
Karl Auckram
NZToo many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out
Ian Bernard
GBTsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!
Habituer
GBCancelled and Demanded Refund We did a free trial for our small business (less than 10) and it actually made our payroll process harder. TSheets doesn't properly sync with QuickBooks. After two months of troubleshooting...we cancelled and demanded a refund as the free 30 days expired without completing even one successful paycheck. Boo