Going downhill, switch to competitor Used to be a good product but since they were acquired from Intuit they have went downhill. Now charge annual contracts with no refunds even if the software isn't a good fit and prices are rising. New log in process is problematic too. We've switched now to a UK competitor TimeKeeper and saved our monthly bill hundreds, and personally, I prefer this new product better.

I just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.

Tsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!

This used to be a 5* company until it… This used to be a 5* company until it was purchased by intuit....now there is no customer service, whereas I used to be able to "chat" quickly and easily with someone to work on any glitches. There is a required update currently that 9 of our employees cannot accomplish. Hours have been wasted and after 45 minutes on "hold" this morning I still was unable to speak with anyone. Looking for other options.....

We have been using it for 8 years now… We have been using it for 8 years now but will be switching to another system starting January. Customer service is inexistent. Other than a 2-hour wait on a chat window, there is no way to actually talk to any body. The number listed on the website is a generic helpline for ALL intuit products and they hang up on you after a few minutes.