Sheri Wikstrom
GBLeave it to Intuit to completely ruin a… Leave it to Intuit to completely ruin a great app. On top of all the login, security update and sync issues Admins no longer have the ability to assist their employees. And then you go to try and reach customer service...good lord. Intuit definitely took that over as well. I used to get great customer service from TSheets...no longer. Now it's all the standard crap that never seems to resolve an issue.
Karl Auckram
NZToo many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out
Chad
GBT-Sheets was a good program until… T-Sheets was a good program until purchased by Intuit. Have been using for years with 50+ employees and all worked fine until Intuit took over. Their support is terrible, they have no answers. We have no choice but to switch and may get away from QuickBooks/Intuit as well.
John
GBGoing downhill, switch to competitor Used to be a good product but since they were acquired from Intuit they have went downhill. Now charge annual contracts with no refunds even if the software isn't a good fit and prices are rising. New log in process is problematic too. We've switched now to a UK competitor TimeKeeper and saved our monthly bill hundreds, and personally, I prefer this new product better.
Erin Foster
GBUse to be good before INTUIT now its AWFUL Was an amazing amazing company, sold to intuit and its gone downhill, customer service/reaching a person is poor. The new format and layout is awful. Our company phones run with an MDM locked down with no internet or access to the app store. Inuit is making employees sign up again with a link sent to their phone or their email, giving company owners less control, we no longer have access to setting this up for our employees on our company phones. We have decided we will be dropping Tsheets and no longer doing business with them