Leave it to Intuit to completely ruin a… Leave it to Intuit to completely ruin a great app. On top of all the login, security update and sync issues Admins no longer have the ability to assist their employees. And then you go to try and reach customer service...good lord. Intuit definitely took that over as well. I used to get great customer service from TSheets...no longer. Now it's all the standard crap that never seems to resolve an issue.

Use to be good before INTUIT now its AWFUL Was an amazing amazing company, sold to intuit and its gone downhill, customer service/reaching a person is poor. The new format and layout is awful. Our company phones run with an MDM locked down with no internet or access to the app store. Inuit is making employees sign up again with a link sent to their phone or their email, giving company owners less control, we no longer have access to setting this up for our employees on our company phones. We have decided we will be dropping Tsheets and no longer doing business with them

Going downhill, switch to competitor Used to be a good product but since they were acquired from Intuit they have went downhill. Now charge annual contracts with no refunds even if the software isn't a good fit and prices are rising. New log in process is problematic too. We've switched now to a UK competitor TimeKeeper and saved our monthly bill hundreds, and personally, I prefer this new product better.

Good mobile app bad website We chose this product specifically based on how well the app for mobile os operated. Our employees have found it easy to navigate and manage their time. Its unfortunate the web browser platform isnt as user friendly. We find the web platform difficult to navigate and poorly executed. Its almost as if it was developed in the 90's and never updated.

I just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.