Their platform has a lot of technical… Their platform has a lot of technical bugs. This week alone, I have spent over 4 hours with support trying to diagnose why employees keep getting clocked out automatically. They have yet to figure it out. On top of that, phantom time off appears that cannot be edited or deleted from any screen. Support has no clue. They are atrocious.

Too many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out

Use to be good before INTUIT now its AWFUL Was an amazing amazing company, sold to intuit and its gone downhill, customer service/reaching a person is poor. The new format and layout is awful. Our company phones run with an MDM locked down with no internet or access to the app store. Inuit is making employees sign up again with a link sent to their phone or their email, giving company owners less control, we no longer have access to setting this up for our employees on our company phones. We have decided we will be dropping Tsheets and no longer doing business with them

Tsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!

Going downhill, switch to competitor Used to be a good product but since they were acquired from Intuit they have went downhill. Now charge annual contracts with no refunds even if the software isn't a good fit and prices are rising. New log in process is problematic too. We've switched now to a UK competitor TimeKeeper and saved our monthly bill hundreds, and personally, I prefer this new product better.