Their platform has a lot of technical… Their platform has a lot of technical bugs. This week alone, I have spent over 4 hours with support trying to diagnose why employees keep getting clocked out automatically. They have yet to figure it out. On top of that, phantom time off appears that cannot be edited or deleted from any screen. Support has no clue. They are atrocious.

I just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.

We have been using it for 8 years now… We have been using it for 8 years now but will be switching to another system starting January. Customer service is inexistent. Other than a 2-hour wait on a chat window, there is no way to actually talk to any body. The number listed on the website is a generic helpline for ALL intuit products and they hang up on you after a few minutes.

Since with Intuit it's TERRIBLE!!!! Since Tsheets was bought by Intuit, the service has been TERRIBLE. No way to contact anyone by phone. Phone number sends you to endless advertisements and then disconnects. Anyone who would purchase Tsheets and go through this is crazy and ignorant. Tsheets was a good system back in the day but worthless now. It can't even add the times correctly.

Tsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!