Support
GBGood mobile app bad website We chose this product specifically based on how well the app for mobile os operated. Our employees have found it easy to navigate and manage their time. Its unfortunate the web browser platform isnt as user friendly. We find the web platform difficult to navigate and poorly executed. Its almost as if it was developed in the 90's and never updated.
Kaylee Tschetter
GBUsing TSheets started out well...gone down hill fast Using TSheets started out well but it's gone downhill fast. Our latest problem is that the the "invite" button does not work, so all of our newly-hired employees can't sign in to TSheets. We also have employees who were locked out of their accounts and can't get back in. We've had to go back to tracking job hours by hand, and automated job hour tracking was why we got TSheets in the first place. Customer service is usually nice but they usually can't help you either, and you'll be talking to them nearly every day if you use this program.
Ian Bernard
GBTsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!
Brenda
GBI just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.
Karl Auckram
NZToo many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out