Erin Foster
GBUse to be good before INTUIT now its AWFUL Was an amazing amazing company, sold to intuit and its gone downhill, customer service/reaching a person is poor. The new format and layout is awful. Our company phones run with an MDM locked down with no internet or access to the app store. Inuit is making employees sign up again with a link sent to their phone or their email, giving company owners less control, we no longer have access to setting this up for our employees on our company phones. We have decided we will be dropping Tsheets and no longer doing business with them
Karl Auckram
NZToo many errors Too many errors, staff gave up using it because it constantly crashes. Never EVER sign up to an annual plan, they will keep $1000 credit even though the product failed so badly we had to switch to another. They expect us to wait until they sort their issues out
Salvador Bou
GBTheir platform has a lot of technical… Their platform has a lot of technical bugs. This week alone, I have spent over 4 hours with support trying to diagnose why employees keep getting clocked out automatically. They have yet to figure it out. On top of that, phantom time off appears that cannot be edited or deleted from any screen. Support has no clue. They are atrocious.
Levi
GBIntuit hosed me up again… Intuit hosed me up when they bought Quicken (11 years of financial data lost in a single moment and lots of really helpful adds saying I should just sign up for QuickBooks...) and now they have done the same to Tsheets. This used to be a very useful and relatively intuitive app that gave me immediate reporting and time analysis. Now it is a HUGE time suck that has me correcting timesheets constantly, when I am able to log in at ALL! Complete garbage. Avoid ALL Intuit products at all costs. If Square sells out to them I will absolutely lose my mind!
Sheri Wikstrom
GBLeave it to Intuit to completely ruin a… Leave it to Intuit to completely ruin a great app. On top of all the login, security update and sync issues Admins no longer have the ability to assist their employees. And then you go to try and reach customer service...good lord. Intuit definitely took that over as well. I used to get great customer service from TSheets...no longer. Now it's all the standard crap that never seems to resolve an issue.