Ian Bernard
GBTsheets used to rock before they sold… Tsheets used to rock before they sold out to Intuit. Buggy and overly protective with constant validations. You would think their protecting the Dept of defense. Typical story of goliath thinking they know better than David...Totally turned off!
Brenda
GBI just spent 3 hour and 10 minutes on… I just spent 3 hour and 10 minutes on the online chat to try to get my verification process to work correctly and they never got it working properly. I would NEVER recommend this company. I use it strictly for a stand alone timesheet program and I do NOT integrate with Quickbooks because it messes up all my prior time cards that are already entered in Quickbooks. It is expensive and not worth the money!!!! Stay away from this program.
Support
GBGood mobile app bad website We chose this product specifically based on how well the app for mobile os operated. Our employees have found it easy to navigate and manage their time. Its unfortunate the web browser platform isnt as user friendly. We find the web platform difficult to navigate and poorly executed. Its almost as if it was developed in the 90's and never updated.
leslie nih
GBTsheets bug filled. Tech support-useless Tsheets used to be a simple easy to use app with excellent tech support. We have 11 users. Now every few days I get calls for issues my staff is encountering with logging in or not being able to complete timesheet entries. Tech support is useless if you can reach them. Anyone have a suggestion for an alternative timekeeping software?
Christopher
GBTsheets and QBO payroll Time tracking for gov't contracts is useful. However, Tsheets does not truly/seamlessly link with QBO payroll as I have to reinput hourly billable payrates each payroll. I have to carefully export payroll summaries each time period into XLSx format, reformat total hours, cross check with QBO payroll. Overall, not a pleasent experience. Also, not clear how QBO chart of accounts fringe benefit_PTO category can truly link to TSHeets PTO function. We therefore don't use Tsheets PTO function.