I have used your product for at least 6… Urgent Request for technical Support. have used your product for at least 6 years. I renewed in March downloaded the update and ran install. I keep getting an error message (R6034). I have called for support over 5 times and Sent at least 5 contact messages since March but NOT ONE RESPONSE. After I read the reviews I understand why The better Business Bureau has WhiteSmoke rated an "F", (its lowest score>

Poor Customer Support Poor Customer Support I am a long term subscriber to WhiteSmoke and prefer their program over Pro Writer Aid or Grammarly programs. However, there is one very annoying fault. They do not reply to support emails requests. I had to reinstall after updating my computer to Windows 11, I tried to reinstall White Smoke and when I tried to enter my Registration code which has almost 10 months to run, was rejected. Many emails to them and phone calls, all unanswered. I don't even know whether they read these customers experience.

I have used White Smoke for many years. I have used White Smoke for many years. It is a very effective program to check all your documents, including emails and online submissions before you send them. Before I used WS, I would later review something I sent, and would be embarrassed, of some typos or poor grammar usage. I have also recommended this program to many of my family and friends. All who have purchased it, have been very glad they did. I highly recommend you try it.

Not worth it. I’ll be honest - Do not Purchase without reading terms and conditions. Actually they cheat with the Lifetime plan. The lifetime plan is not actually a lifetime plan, it only lasts for 6 years. Regarding software experience - it is not worth it, you will need to proofread again. It makes silly errors by giving stupid suggestions. Conclusion- Don’t buy this junk. Go for Grammarly or Google Translator or proofread services.

The life time membership is a scam The life time membership is a scam. They shut me down like clock work every year and I had to fight and get it turned back on. Then finally they shut me off and refused to support my membership altogether. The expensive lifetime membership is a fraud. This company would be a good candidate for a class action lawsuit!!