Two years they have auto-renewed wont refund, wont stop Two years they have auto-renewed, they don't respond to emails. They won't cancel. They used to be good but now it doesn't catch grammar like it used to, a lot of formatting issues with word once it corrects puts all my words together without spaces. Crap product, fraudulent business.

I have used White Smoke for many years. I have used White Smoke for many years. It is a very effective program to check all your documents, including emails and online submissions before you send them. Before I used WS, I would later review something I sent, and would be embarrassed, of some typos or poor grammar usage. I have also recommended this program to many of my family and friends. All who have purchased it, have been very glad they did. I highly recommend you try it.

I cannot recommend this product I had problems installing this software before my screen went completely black and I couldn’t use my laptop at all. I unplugged everything and tackled the issue the next day by rebooting my laptop. When I asked Whitesmoke for a refund because there is no way I would go through that problem again, my request was refused as I’d had the software for more than 7 days. From my experience, I say stay away from Whitesmoke. I’ve used Grammarly for years without any problems.

I used to enjoy their services years… I used to enjoy their services years back but recently they ruined their entire system and its utterly useless. Not worth the money and the customer service/sales team is unprofessional. I do not recommend.

Poor Customer Support Poor Customer Support I am a long term subscriber to WhiteSmoke and prefer their program over Pro Writer Aid or Grammarly programs. However, there is one very annoying fault. They do not reply to support emails requests. I had to reinstall after updating my computer to Windows 11, I tried to reinstall White Smoke and when I tried to enter my Registration code which has almost 10 months to run, was rejected. Many emails to them and phone calls, all unanswered. I don't even know whether they read these customers experience.