Joseph Kim was lightning fast at… Joseph Kim was lightning fast at resolving my issue of connecting to my bank account. I was then able to add funds to my account. ITrust Capital is very responsive to any concern and I highly recommend them.

Customer service request Alyssa made the process easy for me and walked through the steps with me. I called and my request was expedited! I can’t even believe how wonderful her customer service was. I wish every company was like this. They treat you like family. Thank you Alyssa at iTrust Capital for your care and concern regarding my account.

Excellent Provider for a Gold, Silver, and Crypto IRA I was so excited to finally find a Crypto, Gold, and Silver IRA. The company has constantly improved on their offerings and the website is easy to navigate. Today I am transferring a Roth IRA from another company (a great brokerage but it does not give me access into an IRA except for stock investing) to iTrustCapital.This has been a very easy process and I was charged a reasonable fee to do that. I did need to contact customer service because I uploaded the wrong page of my transfer form. The customer service person that took my call, Pooya Ferasati, was very knowledgeable and courteous. Pooya helped me with a new upload link for a signature page needed to process the transfer. Voila’ it was done! Wonderful!

Overwhelmed with converting IRAs over I was overwhelmed with switching my traditional IRA to a Roth IRA within my iTrustCapital account. Jonathan was super easy to get in contact with and resolved my issue quickly. I have never experienced being able to directly call or text with an agent of such a large company and it made all the difference to have a direct line of contact. 100% happy with my experience with iTrustCapital!!!

Customer Service is on point I forgot I had an appointment with trust. Mark, the rep I was talking to was very kind and understanding. He quickly got me booked same day and got me taken care of. The experience was quick and easy. Thanks Mark