Anne Brown
USKudos to Courteous Service I was pleased to be served by Jonathan this afternoon. He was courteous and knowledgeable to guide me through the iTrust platform as I am a novice, I especially appreciated his patience. I feel confident to seek help should I need further assistance.
ladybug
USCustomer service request Alyssa made the process easy for me and walked through the steps with me. I called and my request was expedited! I can’t even believe how wonderful her customer service was. I wish every company was like this. They treat you like family. Thank you Alyssa at iTrust Capital for your care and concern regarding my account.
C Y tekyrr
USI had been trying to get my account setup I had been trying to get my account setup for over 3 weeks using email correspondence. I finally took to X and posted my issues. Sure enough within a few short hours Jared fixed my issue with the account and I so am grateful to have this resolved so quickly. On top of that, Johnathan then proceeded to give me the same white glove service every customer deserves! Now my account is sorted out and funded! I highly recommend this fantastic team.
Tim Wolf
USDanielli helped me through the next… Danielli helped me through the next step setting up an account for my wife. My first experience setting up my own was call after call and mail after mail. I think part of it is poor instruction, and part user inexperience. Whatever the case, this round seems to be progressing better than last. I would say there is still a lot of room for improvement in the onboarding process.
duncan lee
USAlyssa is great.She walk me through the… Alyssa is great.She walk me through the whole process as it’s my first time using zoom meetings. One thing I would suggest is may be Itrustcapital can have a more clear instructions for this process for someone not done this before.