DWAYNE
GBThey were able to resolve my request… They were able to resolve my request swiftly. Great service.
Bruce Best
CASupport was way too slow and not very… Support was way too slow and not very communicative. I was in training and fell behind because of your support.
JTAR
GBFast response Excellence Tuesday night and I tried to replace the WP-CONFIG file unsuccessfully, resulting in my site becoming inaccessable. Placed a support call and within just a few minutes received a response. The issue was resolved in about 45 minutes. That's excellence and that's deserves 5 Stars 🌟. Thank you!
customer
GBVery professional, courteous, caring, and with diligence Customer service has been very professional, courteous, caring, and with diligence. They have always gone the extra mile to ensure issues are resolved as efficiently and as quickly as possible.
Erin
GBThey replied almost right away when I… They replied almost right away when I emailed about my password expiring, and gave me a new password within minutes of my reply. They also followed up with me to make sure it was working before they closed out the ticket. I highly recommend using Nexcess.