Go with ProServices, We moved from go-daddy to Nexcess servers about 18 months ago. We operate 2 websites with Nexcess. Recently, we subscribed to Pro Services. We worked with Prabhat for the most part and it was a positive experience. Unlike our experiences in the passed, Pro Services takes the time to understand the requests we submit. Turnaround is typically 24 or less. Layout and designs are professional with some direction. The interface we as clients are provided with to make change requests is user friendly and pretty outstanding. Pricing is very reasonable.

Professional Dylan Dylan was very polite and professional. He took the time and exercised patience while trying to find out why I couldn't login to the Nexcess website. I did not have my account number and he had to search for my information. Once he found my information the call went very well. He sent me the link to set up a new password, and I am good now.

Nexcess has proven to be an exceptional partner Nexcess has proven to be an exceptional partner for Zip Corvette in the realm of web hosting, particularly for businesses in need of robust, dedicated hosting solutions. Our experience with Nexcess during critical phases of business operations, including system migrations and corporate restructuring, highlights their commitment to customer satisfaction and technical excellence. Customer Support and Responsiveness: Nexcess distinguishes itself through extraordinary customer support. Our interactions, often during off-peak hours and critical operational timelines (sometimes as late as 1-3 AM ET), were handled with utmost professionalism and dedication. The availability of their support team and their readiness to provide assistance during our migration process and server integrations were commendable. The support staff not only addressed our issues promptly but also ensured that all our technical needs were met efficiently. Technical Expertise and Resources: The technical expertise at Nexcess is noteworthy. Throughout our engagement, Nexcess provided comprehensive data, drawings, and detailed specifications concerning our server configurations during our migration. This proactive approach in offering detailed documentation and support resources significantly eased the transition and integration processes, ensuring minimal disruption to our operations. Execution and Delivery: The ability of Nexcess to execute on requests and deliver results swiftly is a significant advantage. Their response to service tickets was not only rapid but also thorough, with solutions that consistently aligned with our needs. This level of reliability and execution prowess underpins their service quality and operational excellence. Based on our positive experiences, Zip Corvette highly recommend Nexcess to any entity looking to migrate to a dedicated hosting environment. Their service is particularly suited for businesses that require attentive and skilled hosting services capable of supporting complex, high-stakes operations.

Very professional, courteous, caring, and with diligence Customer service has been very professional, courteous, caring, and with diligence. They have always gone the extra mile to ensure issues are resolved as efficiently and as quickly as possible.

Professional technical support! I am satisfied with the interaction with the technical support service; they are patient, always positive and result-oriented. I was also pleasantly surprised by the number of detailed articles and step-by-step instructions, thanks to which you can figure out many issues on your own. The hosting interface is convenient and modern. After the transfer, the site began to work faster. WordPress can be difficult to set up and optimize, and the good thing is that this host specializes in solving this problem. So all I can do is enjoy the benefits of working with WordPress.