Nexcess has proven to be an exceptional partner Nexcess has proven to be an exceptional partner for Zip Corvette in the realm of web hosting, particularly for businesses in need of robust, dedicated hosting solutions. Our experience with Nexcess during critical phases of business operations, including system migrations and corporate restructuring, highlights their commitment to customer satisfaction and technical excellence. Customer Support and Responsiveness: Nexcess distinguishes itself through extraordinary customer support. Our interactions, often during off-peak hours and critical operational timelines (sometimes as late as 1-3 AM ET), were handled with utmost professionalism and dedication. The availability of their support team and their readiness to provide assistance during our migration process and server integrations were commendable. The support staff not only addressed our issues promptly but also ensured that all our technical needs were met efficiently. Technical Expertise and Resources: The technical expertise at Nexcess is noteworthy. Throughout our engagement, Nexcess provided comprehensive data, drawings, and detailed specifications concerning our server configurations during our migration. This proactive approach in offering detailed documentation and support resources significantly eased the transition and integration processes, ensuring minimal disruption to our operations. Execution and Delivery: The ability of Nexcess to execute on requests and deliver results swiftly is a significant advantage. Their response to service tickets was not only rapid but also thorough, with solutions that consistently aligned with our needs. This level of reliability and execution prowess underpins their service quality and operational excellence. Based on our positive experiences, Zip Corvette highly recommend Nexcess to any entity looking to migrate to a dedicated hosting environment. Their service is particularly suited for businesses that require attentive and skilled hosting services capable of supporting complex, high-stakes operations.

Necess is an excellent web hosting… Necess is an excellent web hosting company. Can’t say enough good things about them. Will continue to migrate clients over as time goes on and naturally all new clients will go there.

Support is great! They were very diligent in solving my challenge with some of my set up. I'm so pleased for their patience in helping a newbie.

Go with ProServices, We moved from go-daddy to Nexcess servers about 18 months ago. We operate 2 websites with Nexcess. Recently, we subscribed to Pro Services. We worked with Prabhat for the most part and it was a positive experience. Unlike our experiences in the passed, Pro Services takes the time to understand the requests we submit. Turnaround is typically 24 or less. Layout and designs are professional with some direction. The interface we as clients are provided with to make change requests is user friendly and pretty outstanding. Pricing is very reasonable.

Our switch to Nexcess WooCommerce Hosting Our switch to Nexcess WooCommerce hosting began in January 2024 after our first ever eCommerce ASV scan for PCI DSS 4.0 failed and our old host would not make changes to their server. FYI, all eCommerce stores that allow customers to pay with a credit card (even via PayPal iframe) must now have quarterly ASV scans to comply with the new (3/31/2024) requirements. After evaluating all of the PCI DSS Compliant Hosting Providers the only logical choice for us was Nexcess. In talking with a representative we were assured that Nexcess would work with us until our site passed the Payment Card Industry ASV scan. Nexcess did an amazing job getting us to pass the ASV scan. It wasn't until I went through this process that the complexities of this process were apparent. James was especially helpful and walked me through some steps that I had to perform. Nexcess performed the migration of our site at no cost and the migration went very smooth. We had a few hiccups initially with our email and this is when I found out how wonderful and easy it is to get support! Creating tickets is a breeze. Need to talk to someone? The phone number is right there. I had one technician who was not helpful at all so I just called back and talked to a different friendly very helpful support agent. We're 100% satisfied with our switch to Nexcess WooCommerce Hosting.