Mohammed Noufal was quick to respond Mohammed Noufal was quick to respond, provided me with responses quickly as well as provided easy to follow instructions on how to access the information I requested. Thank you!

They replied almost right away when I… They replied almost right away when I emailed about my password expiring, and gave me a new password within minutes of my reply. They also followed up with me to make sure it was working before they closed out the ticket. I highly recommend using Nexcess.

A Nexcess Customer since 2013 I have been a Nexcess Customer since 2013 and their technical support is the reason why. They are always so helpful. My site got contaminated by Malware, and Dylan walked me through some possible fixes. I am curious why there isn't some Malware on the server like Immunify 360 and why we have to have Malware on our own word press sites. None the less Dylan was an ace.

Go with ProServices, We moved from go-daddy to Nexcess servers about 18 months ago. We operate 2 websites with Nexcess. Recently, we subscribed to Pro Services. We worked with Prabhat for the most part and it was a positive experience. Unlike our experiences in the passed, Pro Services takes the time to understand the requests we submit. Turnaround is typically 24 or less. Layout and designs are professional with some direction. The interface we as clients are provided with to make change requests is user friendly and pretty outstanding. Pricing is very reasonable.

Support was way too slow and not very… Support was way too slow and not very communicative. I was in training and fell behind because of your support.