Bernardo
CAA good site to rent. it was very easy to navigate the web page and find the right option for our needs.
Consumer
GBDear Sir/Madam, Dear Sir/Madam, My name is Şahin Yalçın, and I reside in London. On February 4, 2024, I rented a vehicle from DMR based in Istanbul. I am contacting you regarding the 450 pounds deposit that I paid during the rental process, which has not been refunded to me yet. It has been over 3 months since the rental period ended, and I have not received any response regarding the refund of my deposit despite multiple attempts to contact customer service. No concrete solution has been provided in this matter. I urgently request that this issue be rectified promptly, and my deposit be refunded without further delay. Otherwise, I will be compelled to seek assistance from consumer rights authorities to pursue my rights. I kindly ask for your immediate assistance in resolving this matter. I look forward to hearing back from you at your earliest convenience. Yours sincerely, Şahin Yalçın London, United Kingdom
Keith
GBCustomer service were amazing Customer service were amazing! I’m based in the uk, I made a mistake on my booking, customer service sorted the problem immediately via live chat, refund was made so I could rebook. Follow up email from customer service Maria to check all was in order. Very pleased.
Mark
GBUser-friendly The app did a nice job of identifying car rental companies with available vehicles for the dates I selected. That part of the process was user friendly and efficient. Unfortunately, several of the companies I selected didn't have vehicles once I clicked on their sites.
customer
CAdinner with friends Very easy to use if you don't mind the inconvenience of an off-site pick up location. Cost savings is reflected in their rates.