Rentcars

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4.40
Based on 20 Reviews

5

70.00%

4

20.00%

3

0.00%

2

0.00%

1

10.00%
About Rentcars

Dear Valued Customer, The Coronavirus Pandemic (Covid-19) has transformed how companies care for their customers to keep providing the best experience possible, even facing such adverse times. Our first concern was to guarantee that all of our staff were safe and sound, and, within only a matter of days, our operation has gone to 100% working from home. Due to this new reality, we are daily adapting ourselves so that our customers feel the minimum possible effect that such changes might incur. We know that a lot of road trips were suddenly interrupted or postponed and that caused an increase in all of our customer support channels, leading to unwanted waiting time, but rest assured, we will tend to all of our inquiries and continue to provide our customers with our already known fast and reliable support. Rentcars is supportive of possible changes in your plans: We hope that, when everything is back on track, you can fulfill your dreams again with safety. Therefore, if you have any change needed for your itinerary, contact our support channels or drop an email to [email protected] so that we can help you change your booking. If you do not have a new date for your travels, don't worry, you will be able to maintain your credit for future use, all you have to do is let us know by July 1st, 2021. No expectations for a new trip? If you do not have any expectation as to use your booking, you can inquire for a full refund of your pre-paid amount. With a high volume of refunds at the same time, we remind you that each refund process time may vary. Please reach out to our team for more information. Rentcars is a leading car rental website. We offer a unique comparison engine so you can book the perfect vehicle with special discounts, the best price guarantee, and exclusive promotions. Make your online reservation with us and take full advantage of our benefits with the best customer service.

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Brian Deane
IE

Credit Card issue in Spain The care rental was great but it wasn't made clear when I made the booking that you had to have a credit card in the name of the driver of the rental vehicle. The only way we could make this work was to add an additional driver at an extra cost and use their credit card. We were told that this the only way to legally rent. car in Spain. If that is the case this should be made much clearer on the website.

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Rene Pinet
MX

The call center was very helpful The call center was very helpful. I had a doubt about the payment: the mode I chose took more time to appear in their records than 48 h, and they allowed an extra time for it to arrive. Plus, they had the option to speak to me in my native language (spanish).

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Leo Elizabeth Alonzo
GB

You had the best price for my dates of… You had the best price for my dates of car rental Thank You!!

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Conor O'Brien
GB

Quick and easy with all the required… Quick and easy with all the required info, especially the Excess cover, displayed and explained thoroughly.

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Raúl Blanes
ES

Estafan Engañan. Pone que te cargan un precio al principio oara captar l venta y luego cuando va a recoger el vehículo es mentira. Te incrementan el precio. Solo tratan de engancharte y hacer la venta y luego te cobran más dinero de lo establecido poniéndote comisiones. Jamás vuelvo con ellos. Engañan. Roban. They cheat. It says that they charge you a price at the beginning to chase the sale and then when you go to pick up the vehicle, it is a lie. They increase the price. They only try to get you hooked and make the sale and then they charge you more money than established by giving you commissions. I never go back to them. They cheat, Steal.

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