Raúl Blanes
ESEstafan Engañan. Pone que te cargan un precio al principio oara captar l venta y luego cuando va a recoger el vehículo es mentira. Te incrementan el precio. Solo tratan de engancharte y hacer la venta y luego te cobran más dinero de lo establecido poniéndote comisiones. Jamás vuelvo con ellos. Engañan. Roban. They cheat. It says that they charge you a price at the beginning to chase the sale and then when you go to pick up the vehicle, it is a lie. They increase the price. They only try to get you hooked and make the sale and then they charge you more money than established by giving you commissions. I never go back to them. They cheat, Steal.
Darrell Zietarsky
CAThe experience was fine The experience was fine, I however regret not calling as it takes forever through chat-online to fix what I needed. The service representative was juggling multiple chats and I don't feel that was fair to them. The waiting between messages was long. Laura
Paul Vanderboom
GBThe ease of using web dite -
Consumer
GBDear Sir/Madam, Dear Sir/Madam, My name is Şahin Yalçın, and I reside in London. On February 4, 2024, I rented a vehicle from DMR based in Istanbul. I am contacting you regarding the 450 pounds deposit that I paid during the rental process, which has not been refunded to me yet. It has been over 3 months since the rental period ended, and I have not received any response regarding the refund of my deposit despite multiple attempts to contact customer service. No concrete solution has been provided in this matter. I urgently request that this issue be rectified promptly, and my deposit be refunded without further delay. Otherwise, I will be compelled to seek assistance from consumer rights authorities to pursue my rights. I kindly ask for your immediate assistance in resolving this matter. I look forward to hearing back from you at your earliest convenience. Yours sincerely, Şahin Yalçın London, United Kingdom
Rene Pinet
MXThe call center was very helpful The call center was very helpful. I had a doubt about the payment: the mode I chose took more time to appear in their records than 48 h, and they allowed an extra time for it to arrive. Plus, they had the option to speak to me in my native language (spanish).