I am a new customer I am a new customer. While trying to activate my new Sim card I experienced a problem. Apparently my phone was still locked despite the fact that I had made previous arrangements with my old phone service carrier to have it unlocked. I had been reassured that my phone had been unlocked only to find out that it was not.your customer service representative, Jesica Cordova was able to assist with correcting the problem. During the transaction she presented herself as a well-informed and knowledgeable person with the best people skills I could possibly hope for. Her ability to communicate effectively in an intelligent manner was most appreciated. My phone is now working and I am happy to say that I am a 5 star Tello customer.

Tello is simply the Best!! Hey I guess for all of these reviewers Tello is our secret for great prices, super service plus a whole lot more. Tello is second to none for all the other services out there!

Knowledgable, precise and friendly Larisa N. did an amazing job. Knowledgable, precise and friendly. I was able to overcome my problem and get the call I was expecting within 2 minutes of the problem being solved. Thank you very much Larisa!

Awesome Service Department Awesome Service Department, always quick response! Phone and data service it almost perfect. In almost three years only had a service failure once and it was associated with a hurricane. Oh, and a great value too!! Thanks Tello

Tello has great plans that are very… Tello has great plans that are very competitive. They sent me a sim card that worked as instructed and the best part is that you talk to a live agent for support if needed, Also, calling them to ask questions is responsive and in the customers best interest. Can't find that anywhere these days.