Members for several years We have been members for several years. If we had a concern or needed some help, we would call and always received assistance from someone who would explain everything we needed to solve our dilemma. We always find them helpful and easy to understand. Had another company before BUT am much happier with Identify Force.

Final report on 20/20 eye care network data breach U did an excellent job In notifying me monthly regarding 20/20 eye care network data breach (1/21/2021 notification). U stated each month for 1 free year that no compromising info against me was never used against me. I have an atty representing me in this data breach. Joseph Lyons Law Firm in Cincinnati OH. He has many other victims as well. The Hearings have been heard In federal court in Ft. Lauderdale fl. They estimate another year or so 4 court results 4 all victims. Update my new cell #561 255 4728 4 my records. Carole Randi bryon

So far so good So far so good. I like the app and the fact that I can check it anytime. I purchased IdentityForce after I was notified by credit card companies that an inquiry was made, and I had attempted Identity Theft.

knowledgeable and willing to help Luna is very knowledgeable and willing to help. She took care of the issue I was having in a professional and timely fashion. I was ready to cancel my identity force plan due to the prior agent’s insistence that she would need to escalate my issue to a group that would call me back sometime in the future. After speaking with Luna, I kept my subscription in place.

No Customer Service response - Three weeks I have called them twice about an issue to add my wife. The customer rep keeps saying they have a backlog and somebody will call me back in 24-48 hours. No one called me back and there is no way to talk to a manager. I even emailed their customer service who has not responded back to me in 7 business days. Their website still points to Sontiq. This is such a terrible setup.