knowledgeable and willing to help Luna is very knowledgeable and willing to help. She took care of the issue I was having in a professional and timely fashion. I was ready to cancel my identity force plan due to the prior agent’s insistence that she would need to escalate my issue to a group that would call me back sometime in the future. After speaking with Luna, I kept my subscription in place.

I've been contacted when there was an… I've been contacted when there was an unusual purchase. They seem to be very much aware and keeping tabs on my account. I appreciate their constant review of all activities.

I haven't been with IF very long yet, but I haven't been with IF very long yet, but I'm really liking it so far. Love that I can see all my credit reports and lock/unlock easily as needed. Also love that IF isnt constantly shoving new credit card offers down your throat.

I always have trouble getting to my… I always have trouble getting to my site. If I call rather than give up trying to reach my site, your people are helpful, understanding, and easy to understand. Too often however I just give up and ignore your alerts. So far, the alerts have been sex offenders and I don't have any children that live here.

Just a shout out to one rock star… Just a shout out to one rock star IdentityForce employee- her name is Renarda and she will move heaven and earth to make sure her customers are well taken care of. I hope this company realizes what they have in this woman. Good customer service is a RARE commodity today.