I was delighted by the customer service… I was delighted by the customer service at CharterUP. They have been a reliable transportation option for our events. The drivers are professional and kind and their reservation agents always courteous. Our drive, Renee, was bilingual which is a big plus!

CharterUP were so wonderful to work… CharterUP were so wonderful to work with. The service was excellent and they were very responsive during our trip! We are looking forward to working with them again during our next event.

I was in a trip in north carolina the… I was in a trip in north carolina the driver was excellent superb service

Our group was impressed with the level… Our group was impressed with the level of customer service of CharterUP. The bus was punctual and the driver very friendly. Recommended for your local trips or special events

I accepted one of their offers for a… I accepted one of their offers for a trip I had planned and within 24 hrs. they sent me a cancellation notice with the next closest rate at 1.7X our agreed to rate!! They explained that the cancellation was due to their third party charter provider and did not even attempt to honor the rate that I had contracted with them. They did refund my deposit, so I'll give them credit for that, but it was very clear that they and/or their charter provider were never going to honor the quoted rate. Steer clear of this outfit!