The professionalism of CharterUP’s… The professionalism of CharterUP’s staff, from the booking agents to the drivers, ensures a reliable and enjoyable experience every time. My family was very happy with the charter and our trip in the Tampa Bay Area went smoothly

I accepted one of their offers for a… I accepted one of their offers for a trip I had planned and within 24 hrs. they sent me a cancellation notice with the next closest rate at 1.7X our agreed to rate!! They explained that the cancellation was due to their third party charter provider and did not even attempt to honor the rate that I had contracted with them. They did refund my deposit, so I'll give them credit for that, but it was very clear that they and/or their charter provider were never going to honor the quoted rate. Steer clear of this outfit!

The trip went smoothly and stress-free thanks to CharterUP From the moment we stepped onboard, we were impressed by the cleanliness and comfort of our coach bus. On the day of the trip, our bus arrived right on time, and our driver was courteous and skilled. The trip went smoothly and stress-free thanks to CharterUP.

Do not provide services as advertised. The coach provided did not come with the amenities advertised at booking. CharterUp have said that is because 'while certain amenities may have been on the chosen provider's fleet profile, this is not indicative of the amenities being on every vehicle, and we cannot guarantee them or their functionality'. A weasel response. When booking, each provider lists the amenities available on their fleet - I booked one with desired amenities and thus expected said coach to have them. At no point does it state that amenities are not available on each coach and that you have to re-specify your requirement in writing.

I was in a trip in north carolina the… I was in a trip in north carolina the driver was excellent superb service