The service was impeccable The service was impeccable. Sales representative helped us book a charter bus for our event on a short notice. The itinerary was complex but our bus driver followed directions effectively. We will lean towards CharterUP for future events

Do not provide services as advertised. The coach provided did not come with the amenities advertised at booking. CharterUp have said that is because 'while certain amenities may have been on the chosen provider's fleet profile, this is not indicative of the amenities being on every vehicle, and we cannot guarantee them or their functionality'. A weasel response. When booking, each provider lists the amenities available on their fleet - I booked one with desired amenities and thus expected said coach to have them. At no point does it state that amenities are not available on each coach and that you have to re-specify your requirement in writing.

One od a kind customer service One od a kind customer service. The red agent helped us find a nice bus for our weekend retreat. The bus came with ac and a good tv!

I recommend CharterUP for their commitment to excellence. I recommend CharterUP for their commitment to excellence. Our trip consisted of a school event from Jacksonville to Tampa. Our big group had equipment so CharterUP provided a bus with a restroom, luggage compartments, and tvs. Every detail of the trip was handled perfectly.

The ease of booking with CharterUP… The ease of booking with CharterUP impressed me greatly. The website was straightforward, and I received a competitive quote quickly. Highly recommend for hassle-free arrangements.