No Guarantees - buyers beware We booked a charter 8 months in advance only to be told 5 days before our trip that the charter could not be provided. We were offered an alternative charter at 140% of the cost and given an hour to decide. With no other options, we were forced to pay the additional cost and we are a school group! I would not recommend charter up to anyone.

The trip went smoothly and stress-free thanks to CharterUP From the moment we stepped onboard, we were impressed by the cleanliness and comfort of our coach bus. On the day of the trip, our bus arrived right on time, and our driver was courteous and skilled. The trip went smoothly and stress-free thanks to CharterUP.

Do not provide services as advertised. The coach provided did not come with the amenities advertised at booking. CharterUp have said that is because 'while certain amenities may have been on the chosen provider's fleet profile, this is not indicative of the amenities being on every vehicle, and we cannot guarantee them or their functionality'. A weasel response. When booking, each provider lists the amenities available on their fleet - I booked one with desired amenities and thus expected said coach to have them. At no point does it state that amenities are not available on each coach and that you have to re-specify your requirement in writing.

The ease of booking with CharterUP… The ease of booking with CharterUP impressed me greatly. The website was straightforward, and I received a competitive quote quickly. Highly recommend for hassle-free arrangements.

I highly value the reliability of this… I highly value the reliability of this company. CharterUP has an amazing customer service and our bus arrived on time and got us to our destination without delays.