IPV6 Protokoll I had a problem and a Mr. Marcus Rodriguez helped me out. I installed Surfshark on a second computer. On this computer I access via remote and manage Samba sharing. My network worked without VPN. As soon as I activated VPN Surfshake, it stopped working. With Marcus Rodriguez we were able to find out that it was the ipv6 protocol and I had to disable it. Since then, everything has worked as usual. Thank you very much!

I had a technical issue and a real support team member helped me within minutes to solve the problem I had a technical issue and a real experienced support team member called Emily Johnson helped me out. Problem was solved within minutes. Great experience. Thank you.

Amazing support The product works great as a few others on the market, but the support I've received was amazing. Jacob Scott, the support engineer, made it great. He was so persistent in solving my problem, that I was surprised. After very precise questions and after a few options, we solved the problem I had with the connectivity.

Trina wright Was very helpful and… Trina wright Was very helpful and considerate even waiting on me while I left the window . Her concise instructions and pointers helped me a lot

Great support I had decided to purchase the Surfsahr One+ subscription as the Incogni feature sounded great. Unfortunately this feature is not available in my country so I had requested a refund. I spoke via live chat with Tommy who was a massive help, they helped me with issuing a refund, advised the time frames that it would take for the money to come back to me and they also provided me with a link to get the subscription I wanted at an even lower price that what was there currently. The service provided by Tommy was amazing and I cant thank them enough for how kind and quick they were with helping me