anonym
DEI had a technical issue and a real support team member helped me within minutes to solve the problem I had a technical issue and a real experienced support team member called Emily Johnson helped me out. Problem was solved within minutes. Great experience. Thank you.
Andrew Robertson
GBEmma Hanssen was a delight to speak to… Emma Hanssen was a delight to speak to and has helped me greatly with my issue. Makes such a refreshing change to have someone who understands what I am on about
Christopher
NZGood experience deal with the customer service,good job Liam Wilson ! It was very satisfied experience when deal with my case of the cancelation of my purchese. Liam Wilson Is very professional and make it very quick and fast. I can't imagine how fast to solve my issue and i felt this is a responsible company because most of the company not provide fast-chat agent. I feel so good and thanks Liam Wilson for his/her problem solving skill i will definitely come back do my second purchase next time. This is very cozy experience
Renaud
FRVery very good I wanted to renew my subscription but at a better rate than the automatic renewal. Clelia made me a very good offer. Thanks to Clelia!
Artsy
GBI will rate this company 100% CON GAME. They get ZERO's for every single ignored contact! I will rate this company 100% CON GAME. I bet I wrote to them 50 times without a human response. I was INTENTIONALLY ROBBED and CHEATED REPEATEDLY out of over a YEAR of PREPAID VPN SERVICE! They refused to let me use it without an updated new credit card number (can not provide) ID issue. I HATE SURFSHARK and BELIEVE THEY ARE A CON! Find a better company!