Evied
GBSCAM!! Purchased a subscription with 7 day free trial through Apple Store and charged me for the full amount (£44.99) straight away! Cancelled my subscription straight away and contacted customer service who ACKNOWLEDGED that an error had been made but won’t refund me because apparently Apple handles refunds. They have a bloody 30-day refund policy but they wouldn’t refund me! Had no luck with Apple either. Absolutely DISGUSTING. £44.99 down the drain. Avoid buying their service if you want don’t want to get robbed.
Valued Customer
GBLong time customer and great customer service! I’ve been using Surfshark for a while now and love the simplicity of the app yet robust features. I do wish there was port forwarding allowed but their customer service is second to none! I had a problem with a compromised account and Klara from customer support was able to get me access back to my account. She was very helpful when I couldn’t find the answer in the help center. The price is phenomenal as well! Definitely a long term customer here
Alex
GBSafe and reliable VPN Safe and reliable VPN, I've been using it for a few weeks. Very good price for this product. The servers are always available, never had the servers become offline. Recommended.
anonym
DEI had a technical issue and a real support team member helped me within minutes to solve the problem I had a technical issue and a real experienced support team member called Emily Johnson helped me out. Problem was solved within minutes. Great experience. Thank you.
Costantino Sbacchi
ITAfter chatting with a robot I was taken… After chatting with a robot I was taken to an agent. His name is Cole Davis and he guided me step-by-step in order to solve the problem. He was, patient, kind and he perfectly solved the problem. So, one more time, Thank you Cole Davis!