Super fast and super helpful I am a new customer of Surfshark and I had a few questions regarding the configuration and setup of their product. The agent was very helpful and provided quick and easy-to-follow instructions. I was able to get their service up and running on my router in no time at all! Speedtest looks great with minimal latency impact, much of which is expected from any VPN.

Incredible helpful support Incredible helpful support. Marcus Rodriguez helped me with a smaller issue, and answered all my more or less stupid questions!! :) He was brilliant! but.... the chat should be connected to my account since i'm logged in - i lost the chat when i accidentally refreshed the browser. Now I will evaluate all the functionality/services with my SurfShark ONE subscription!

Good experience deal with the customer service,good job Liam Wilson ! It was very satisfied experience when deal with my case of the cancelation of my purchese. Liam Wilson Is very professional and make it very quick and fast. I can't imagine how fast to solve my issue and i felt this is a responsible company because most of the company not provide fast-chat agent. I feel so good and thanks Liam Wilson for his/her problem solving skill i will definitely come back do my second purchase next time. This is very cozy experience

After chatting with a robot I was taken… After chatting with a robot I was taken to an agent. His name is Cole Davis and he guided me step-by-step in order to solve the problem. He was, patient, kind and he perfectly solved the problem. So, one more time, Thank you Cole Davis!

Emma Hanssen was a delight to speak to… Emma Hanssen was a delight to speak to and has helped me greatly with my issue. Makes such a refreshing change to have someone who understands what I am on about