windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

PC Sales has great deals on software and great support PC Sales has great deals on software and operating systems. Purchased a Windows Pro upgrade to my old Windows 10 Home and ran into an issue getting the license key to work. Contacted Support and they walked me through the issue and resolved it quickly. They're quick, courteous and dedicated to getting you up and running!

The Best Customer Service Agent Ever! I was helped by Kim thank you so much now my computer is upgraded and running smoothly and I thank Kim for being patient with me it mans a lot :)

Purchase easy Purchase easy, straight forward and good value. Immediate download of access key. I needed a "bootable medium" (USB key) to install my software. Your customer service rep was very helpful in guiding a "non-techie" through the process.

I created a challenge when registering… I created a challenge when registering yhe software. The support staff immediately understood the challenge and registered the software for me. Wish every purchase went as smoothly as this one. This company is GREAT and Responsive. The software works as advertised.