Great customer service rep! The customer service rep ("Angel") stayed with me until she solved the issue. It was an involved and somewhat lengthy process, but she proceeded patiently and professionally until the issue was resolved. Her knowledge of how to solve it was remarkable!

Outstanding customer service Thanks to kathleen, she was superfast and her customer service was outstanding, company cares about their consumers. I am looking forward to shop more with this company

Fast, accurate service Their support when I had a couple issues with my Windows 10 installation was quick and resolved the issues. Very satisfied.

Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?

Absolutely great customer service Absolutely great customer service. Tech (Dan) is extremally knowledgeable and was very patient working through what appeared to ne a MSFT problem. Have never been happier with service. Rick