Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

Purchase easy Purchase easy, straight forward and good value. Immediate download of access key. I needed a "bootable medium" (USB key) to install my software. Your customer service rep was very helpful in guiding a "non-techie" through the process.

Code Fixed!! was quite concerned at first when my code didn't work but these legends sorted it for me within a day highly recommend

Fast, accurate service Their support when I had a couple issues with my Windows 10 installation was quick and resolved the issues. Very satisfied.

Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?