Purchase easy Purchase easy, straight forward and good value. Immediate download of access key. I needed a "bootable medium" (USB key) to install my software. Your customer service rep was very helpful in guiding a "non-techie" through the process.

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

I created a challenge when registering… I created a challenge when registering yhe software. The support staff immediately understood the challenge and registered the software for me. Wish every purchase went as smoothly as this one. This company is GREAT and Responsive. The software works as advertised.

Great customer service rep! The customer service rep ("Angel") stayed with me until she solved the issue. It was an involved and somewhat lengthy process, but she proceeded patiently and professionally until the issue was resolved. Her knowledge of how to solve it was remarkable!

windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.