windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Great customer service rep! The customer service rep ("Angel") stayed with me until she solved the issue. It was an involved and somewhat lengthy process, but she proceeded patiently and professionally until the issue was resolved. Her knowledge of how to solve it was remarkable!

I purchased the CD I purchased the CD. When I enter CD key on it, it shows message that key code is ready in use. I chat with supporter and they show me how activate windows. It is simple and i got it. Recommend PC sales Online.

unresolved it was friendly and understanding but problem still remains. cannot boot up pc

Outstanding customer service Thanks to kathleen, she was superfast and her customer service was outstanding, company cares about their consumers. I am looking forward to shop more with this company