Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?

Purchase easy Purchase easy, straight forward and good value. Immediate download of access key. I needed a "bootable medium" (USB key) to install my software. Your customer service rep was very helpful in guiding a "non-techie" through the process.

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

Great customer service rep! The customer service rep ("Angel") stayed with me until she solved the issue. It was an involved and somewhat lengthy process, but she proceeded patiently and professionally until the issue was resolved. Her knowledge of how to solve it was remarkable!

PC Sales has great deals on software and great support PC Sales has great deals on software and operating systems. Purchased a Windows Pro upgrade to my old Windows 10 Home and ran into an issue getting the license key to work. Contacted Support and they walked me through the issue and resolved it quickly. They're quick, courteous and dedicated to getting you up and running!