windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

unresolved it was friendly and understanding but problem still remains. cannot boot up pc

I wasn’t aware that is so complicated… I wasn’t aware that is so complicated to install the Windows. Normally, one gets the ISO image by downloading and burns it onto a DVD.

I spent a couple of hours trying to… I spent a couple of hours trying to activated the software. The phone number listed for United States answers, tells you to go to help.microsoft.com then hangs up. I found a different number and it too did the exact same thing. Finally I used the volume license phone number and got the MS Office activated. Price was great, activation sucked.

I created a challenge when registering… I created a challenge when registering yhe software. The support staff immediately understood the challenge and registered the software for me. Wish every purchase went as smoothly as this one. This company is GREAT and Responsive. The software works as advertised.