windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Absolutely great customer service Absolutely great customer service. Tech (Dan) is extremally knowledgeable and was very patient working through what appeared to ne a MSFT problem. Have never been happier with service. Rick

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

unresolved it was friendly and understanding but problem still remains. cannot boot up pc

PC Sales has great deals on software and great support PC Sales has great deals on software and operating systems. Purchased a Windows Pro upgrade to my old Windows 10 Home and ran into an issue getting the license key to work. Contacted Support and they walked me through the issue and resolved it quickly. They're quick, courteous and dedicated to getting you up and running!