windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Fast, accurate service Their support when I had a couple issues with my Windows 10 installation was quick and resolved the issues. Very satisfied.

I wasn’t aware that is so complicated… I wasn’t aware that is so complicated to install the Windows. Normally, one gets the ISO image by downloading and burns it onto a DVD.

The best, if you know a little up front A great deal, I got what I needed. However, a little iffy on the service; I got what I needed on the technical side of things to make it work (eventually), but only after a lot of vack and forth. Really though, if you know a decent amount abouts what you are doing up front, this is the way to go

Purchase easy Purchase easy, straight forward and good value. Immediate download of access key. I needed a "bootable medium" (USB key) to install my software. Your customer service rep was very helpful in guiding a "non-techie" through the process.