windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Absolutely great customer service Absolutely great customer service. Tech (Dan) is extremally knowledgeable and was very patient working through what appeared to ne a MSFT problem. Have never been happier with service. Rick

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

The price was good and quick response in chat The price was good and when I had activation issues I got the answer immediately with the chat function.

Wow! Wow!! Kim is the Greatest IT and customer service representative .He took time to help me buy the best product that i need to update both my MC window 10 and Mc office 2019 on my computer. I am so glad to and happy with everything he has done. Thank you so much you are the guy.