Outstanding customer service Thanks to kathleen, she was superfast and her customer service was outstanding, company cares about their consumers. I am looking forward to shop more with this company

The Best Customer Service Agent Ever! I was helped by Kim thank you so much now my computer is upgraded and running smoothly and I thank Kim for being patient with me it mans a lot :)

Absolutely great customer service Absolutely great customer service. Tech (Dan) is extremally knowledgeable and was very patient working through what appeared to ne a MSFT problem. Have never been happier with service. Rick

The price was good and quick response in chat The price was good and when I had activation issues I got the answer immediately with the chat function.

Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?