I wasn’t aware that is so complicated… I wasn’t aware that is so complicated to install the Windows. Normally, one gets the ISO image by downloading and burns it onto a DVD.

Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?

The price was good and quick response in chat The price was good and when I had activation issues I got the answer immediately with the chat function.

I spent a couple of hours trying to… I spent a couple of hours trying to activated the software. The phone number listed for United States answers, tells you to go to help.microsoft.com then hangs up. I found a different number and it too did the exact same thing. Finally I used the volume license phone number and got the MS Office activated. Price was great, activation sucked.

Outstanding customer service Thanks to kathleen, she was superfast and her customer service was outstanding, company cares about their consumers. I am looking forward to shop more with this company