Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

Great company, easy to work with! Great customer service 24 hours a day. I ordered a Windows version, the activation key didn't work at first, so I used their onsite chat and the rep told me what to do, I called Microsoft automation and went through the easy prompts and VIOLA!! WINDOWS ACTIVATED!! Thanks, I will use you hence forth and recommend your company

The best, if you know a little up front A great deal, I got what I needed. However, a little iffy on the service; I got what I needed on the technical side of things to make it work (eventually), but only after a lot of vack and forth. Really though, if you know a decent amount abouts what you are doing up front, this is the way to go

I spent a couple of hours trying to… I spent a couple of hours trying to activated the software. The phone number listed for United States answers, tells you to go to help.microsoft.com then hangs up. I found a different number and it too did the exact same thing. Finally I used the volume license phone number and got the MS Office activated. Price was great, activation sucked.