Fast, accurate service Their support when I had a couple issues with my Windows 10 installation was quick and resolved the issues. Very satisfied.

Purchasing was as easy, but activation wasn't. Purchasing was as easy as on most websites. There was an almost immediate link to my download, including my set-up key. My only real problem, not only this time but with prior purchases as well, was that I could not activate the Microsoft product on-line. I had to copy down the activation number and then call Microsoft to get a rather long confirmation number to input. This is a difficult, awkward, and time-consuming process that is prone to error. Why doesn't the on-line activation work?

The Best Customer Service Agent Ever! I was helped by Kim thank you so much now my computer is upgraded and running smoothly and I thank Kim for being patient with me it mans a lot :)

windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Wow! Wow!! Kim is the Greatest IT and customer service representative .He took time to help me buy the best product that i need to update both my MC window 10 and Mc office 2019 on my computer. I am so glad to and happy with everything he has done. Thank you so much you are the guy.