Great customer service rep! The customer service rep ("Angel") stayed with me until she solved the issue. It was an involved and somewhat lengthy process, but she proceeded patiently and professionally until the issue was resolved. Her knowledge of how to solve it was remarkable!

I wasn’t aware that is so complicated… I wasn’t aware that is so complicated to install the Windows. Normally, one gets the ISO image by downloading and burns it onto a DVD.

Registration is possible, the given passwords have never worked The given passwords have never worked, but the instructions on what to do if their provided password doesn't work DOES work. Not very easy to register the office products, but their alternative registration process does work.

I purchased the CD I purchased the CD. When I enter CD key on it, it shows message that key code is ready in use. I chat with supporter and they show me how activate windows. It is simple and i got it. Recommend PC sales Online.

The Best Customer Service Agent Ever! I was helped by Kim thank you so much now my computer is upgraded and running smoothly and I thank Kim for being patient with me it mans a lot :)