The Best Customer Service Agent Ever! I was helped by Kim thank you so much now my computer is upgraded and running smoothly and I thank Kim for being patient with me it mans a lot :)

The best, if you know a little up front A great deal, I got what I needed. However, a little iffy on the service; I got what I needed on the technical side of things to make it work (eventually), but only after a lot of vack and forth. Really though, if you know a decent amount abouts what you are doing up front, this is the way to go

unresolved it was friendly and understanding but problem still remains. cannot boot up pc

windows 10 pro The edition of windows on my computer wasn't clear to me and caused the initial issue of the product key not working. The CS rep worked thru the issue and solved it. Also, when he suggested that i reboot, the key and the windows version updated and brought everything on line. Obviously, his experience was key to my installation success and limiting the amount of time i spent getting it working.

Outstanding customer service Thanks to kathleen, she was superfast and her customer service was outstanding, company cares about their consumers. I am looking forward to shop more with this company