Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you

Successful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.

Missing Data speeds. You have never come close to your advertised download speeds. The best I have ever gotten was about 1 MBs when I still had data available. If Starlink ever gets seriously going, it and the cell network providers are going to eat your lunch.

HughesNet way to go. My experience with HughesNet this time around has been way more pleasant than last. The service is a whole lot better. The customer service is always excellent. I just wish that I was able to stream my gaming online.

It’s nice to speak to someone real and… It’s nice to speak to someone real and not a fake person or robot!! I’m very pleased with the service and professionalism! The service is very dependable!