Rebecca Cleland
GBThe agent I spoke with was very polite The agent I spoke with was very polite, listened to my concerns and seemed to understand my worries of no longer receiving the ACF monies to assist in my bill. Looking for ways to assist in my payment is so appreciated. Thank you.
Ramon Donald
GBComplicated call to speak to a person… Complicated call to speak to a person who could help me because of an issue of signing in Hughes net. After I finely talked to a person, the representative solved the issue that I was having and was polite and professional.
Linda Witt
GBGreat customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you
Patricia Barr
GBGreat results with the new equipment Great results with the new equipment. We're greatly enjoying our TV experience. The man who installed it was hard working, professional, personable, courteous, and knowledgeable. Glad to submit a review.
Gary Schleitwiler
GBSuccessful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.