Great Customer Service!! I give the customer service representative that helped me with the phone call a 10 plus, her name was Alex. She went above and beyond!! I didn't have enough money to pay the full Bill I only could pay half and I would of had to call back within a few days to pay the remainder. Alex just took care of the rest for me she paid the other half of the bill I appreciate it and she's a very good customer service representative you have.

It’s nice to speak to someone real and… It’s nice to speak to someone real and not a fake person or robot!! I’m very pleased with the service and professionalism! The service is very dependable!

The agent I spoke with was very polite The agent I spoke with was very polite, listened to my concerns and seemed to understand my worries of no longer receiving the ACF monies to assist in my bill. Looking for ways to assist in my payment is so appreciated. Thank you.

Extra stuff added to my Bill When I ordered Hughesnet, they told me that it would cost nothing to have anything extra done like a pole put in, but I was charged $50 for that and when I called about it, the lady gave me $10 off for the next two months which I thought was a very nice gesture on her part. I appreciate it very much.

I explained to the gentleman helping… I explained to the gentleman helping me, that with the government program ending and it also affecting my Medicaid, that I needed to lower my plan. He answered all my questions professionally and gave me all other options. I chose to stay with Hughes Net but with a plan that I can afford. He is an asset to your company and has Stellar Customer Service Skills.