Not what we expected I was told at installation that I would have unlimited data. I found out, rather quickly, that my 100G service was consumed in a few days. I switched to 200G service, but that only got me through two weeks. I switched from Directv Stream to satellite. The usage rate has slowed down, but more than I expected. We are not heavy users of internet usage. Very disappointed in service and will probably wait until cancellation fee is manageable and then switch.

Great Customer Service!! I give the customer service representative that helped me with the phone call a 10 plus, her name was Alex. She went above and beyond!! I didn't have enough money to pay the full Bill I only could pay half and I would of had to call back within a few days to pay the remainder. Alex just took care of the rest for me she paid the other half of the bill I appreciate it and she's a very good customer service representative you have.

Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you

Polite Polite, helpful got my information right away. I was not behind on my billing, Although this month's bill is due in three day and I still haven't received the for April 2024 Ya'll should probably work on these kind of things.

I explained to the gentleman helping… I explained to the gentleman helping me, that with the government program ending and it also affecting my Medicaid, that I needed to lower my plan. He answered all my questions professionally and gave me all other options. I chose to stay with Hughes Net but with a plan that I can afford. He is an asset to your company and has Stellar Customer Service Skills.