Successful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.

Polite Polite, helpful got my information right away. I was not behind on my billing, Although this month's bill is due in three day and I still haven't received the for April 2024 Ya'll should probably work on these kind of things.

Not what we expected I was told at installation that I would have unlimited data. I found out, rather quickly, that my 100G service was consumed in a few days. I switched to 200G service, but that only got me through two weeks. I switched from Directv Stream to satellite. The usage rate has slowed down, but more than I expected. We are not heavy users of internet usage. Very disappointed in service and will probably wait until cancellation fee is manageable and then switch.

The agent I spoke with was very polite The agent I spoke with was very polite, listened to my concerns and seemed to understand my worries of no longer receiving the ACF monies to assist in my bill. Looking for ways to assist in my payment is so appreciated. Thank you.

Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you