Extra stuff added to my Bill When I ordered Hughesnet, they told me that it would cost nothing to have anything extra done like a pole put in, but I was charged $50 for that and when I called about it, the lady gave me $10 off for the next two months which I thought was a very nice gesture on her part. I appreciate it very much.

Your install technician had a tendency… Your install technician had a tendency to swear which is not appropriate. Your WI Fi booster was supposed to be on payments but was written up due with monthly bill. On the plus side your system works even during storms.

I explained to the gentleman helping… I explained to the gentleman helping me, that with the government program ending and it also affecting my Medicaid, that I needed to lower my plan. He answered all my questions professionally and gave me all other options. I chose to stay with Hughes Net but with a plan that I can afford. He is an asset to your company and has Stellar Customer Service Skills.

Not what we expected I was told at installation that I would have unlimited data. I found out, rather quickly, that my 100G service was consumed in a few days. I switched to 200G service, but that only got me through two weeks. I switched from Directv Stream to satellite. The usage rate has slowed down, but more than I expected. We are not heavy users of internet usage. Very disappointed in service and will probably wait until cancellation fee is manageable and then switch.

I had to call Hughes Net to have my… I had to call Hughes Net to have my monthly bill sent to a different place and they were very helpful and got it switched over quickly for me.