Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you

I had to call Hughes Net to have my… I had to call Hughes Net to have my monthly bill sent to a different place and they were very helpful and got it switched over quickly for me.

Prompt installation Prompt installation, very informative, selection of plans, and even though higher, I pay for service. Xfinity and T-Mobile did not give me that

Successful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.

Extra stuff added to my Bill When I ordered Hughesnet, they told me that it would cost nothing to have anything extra done like a pole put in, but I was charged $50 for that and when I called about it, the lady gave me $10 off for the next two months which I thought was a very nice gesture on her part. I appreciate it very much.